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The Senior Business Analyst Merchandise Planning and Allocation leads end-to-end solution delivery by gathering and modeling requirements, authoring BRDs/FSDs, supporting QA/UAT, and managing go-live activities across domains like supply chain, merchandising, retail stores or back-office systems. This role requires a bachelor’s degree, 5–7 years of analysis experience, exceptional communication and analytical skills, proficiency in process mapping and data analysis, and the ability to steer senior stakeholders through complex projects within the software delivery lifecycle.

Job Description:

Education:

Bachelor's degree in Computer Science, Business Management, Marketing, or relevant field of study requiredCertified Competency in Business Analysis (CCBA) preferred

Work Experiences:

5+ years of Business analysis experience, including demonstrated experience in leading system changes and system analysis, preferredRelated experience preferred in the following areas:Supply Chain Systems if supporting Supply ChainMerchandising systems (Oracle Retail Management or similar tool, application)Retail store systems if supporting Store SystemsFinancial, HR, Legal, and other retail support systems if supporting Back Office SystemsVery good experience in process mapping, process flows, and process modeling requiredExperience in running design/solution meetings, documentation of BRD, and FSDExperience in supporting QA/UAT, validating business scenarios/use casesExperience leading multiple, disparate stakeholders through the design of large, complex projects, processes, and technology solutions while operating within a software delivery lifecycle preferred

Skills:

Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and externalAnalytical, with strong problem-solving abilities and creative resolution skillsSelf-motivated, with the ability to work on multiple projects in a fast-paced environmentAbility to remain organized, pay strict attention to detail, and meet multiple critical deadlines at onceUnderstand software delivery lifecycle with a focus on requirement management and system analysis Ability to represent complex issues based on comprehensive analysis holistically and understandably. Demonstrated ability to lead workshops with senior-level participants Ability to brainstorm and lead efforts to gather, document, and validate requirements where business expertise is lacking or non-existent, i.e., “find a way” and accomplish the mission Demonstrated ability in advanced system analysis and problem-solving Demonstrated ability in developing and presenting data analysis results in a meaningful way for business senior managers and executives to easily comprehend quickly as part of the decision-making process Display an excellent understanding of upstream and downstream applications and the implications of proposed requirements and/or solutions. Rapid absorption of new information or new domain knowledge. Quick learner – able to pick up new concepts, methods, and obtain a deep understanding of systems and interfaces Significantly influence IT and business stakeholders Confidently present findings to senior management and executives Develop and deliver powerful presentations by positioning content and objectives appropriately (i.e., positive versus negative tone) for the audience. Understanding of organizational relationships and dynamics Excellent analytical skills with the ability to use key tools to dive deep and provide analysis consistently on performance metricsProven knowledge and robust understanding of domain-related areas and processes Excellent knowledge of information systems concepts and IT trendsStrong Microsoft Office program experience, including Excel, Word, PowerPoint, and VisioAbility and willingness to play the role of a Project Manager and drive end-to-end execution of one or more small/medium-scale initiatives

Responsibilities:

Serve as workstream lead for Solutions Delivery in managing issues and ensuring proper escalation management as requiredParticipate and contribute to Solution Review Board sessions or other approval processes as required by Academy project governanceProvide effective communication to the cross-functional teams and project leadership promptlyParticipate & contribute to the Request for Information (RFI) & Request for Proposal (RFP) ProcessParticipate and contribute to creating ROI and business case documents related to project requestsLead discussions with project and business teams to understand and document the current state and desired process flows, use cases, and mockupsLead discussions with project and business teams to understand and document business requirements, making recommendations in their domain/application-related areasCreate and obtain approval for Business Requirements, Functional Specifications, and Data Mapping DocumentsProvide recommendations for business process changes internally within IT & to business partnersUnderstands cross-functional impacts to applications and integrations within their domain while creating applicable deliverablesLead discussions and ensure understanding of functional changes to the IT design, development & testing teamsServe as workstream lead for Solutions Delivery in the development of schedules, delivery of application enhancements, and scope managementServe as Functional expert in documenting use cases and reviewing test case scenarios outlined by SQA, including traceability MatrixTriage defects during the SQA & UAT testing phases and coordinate with appropriate teams for resolution, lead discussions with project and business teams to document issues and identify a solutionLead and coordinate knowledge transfer sessions and create deliverables for a transition of changes to the IT Support teamLead Go-Live related activities, including Implementation Plan creation, creation of Request for Change (RFC), post-Go-Live stabilization, and Hypercare stabilizationContinue serving as lead and SME for all completed projects, enhancements, business continuity work, and level 4 supportConduct functional training sessions and serve as a mentor for other Business ArchitectsRecommend process improvements and provide feedback pertaining to standard artifact templates and business processesDocument and maintain business & IT process flow repositoriesAble to execute above responsibilities for multiple large to enterprise-sized projects simultaneously

Physical Requirements & Attendance

Regular attendance requiredFlexible work schedule to support business needsAcceptable level of hearing and vision to perform job dutiesAdhere to company work hours, policies, procedures, and rules governing professional staff behavior

Full time

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​