It's more than a career, it's a calling

WI-SSM Health St. Mary's Hospital - Madison

Worker Type:

Regular

Job Highlights:

🔒 Secure the Mission. Lead the Team. Elevate the Standard. 🔒

We’re seeking a champion of safety, a mentor of excellence, and a leader who strives to make a meaningful impact. In this highly visible role, you’ll drive team performance, foster a culture of respect and safety, and ensure our hospital remains a safe and healing environment. You’ll lead a dedicated security team with integrity, communicate with respect and transparency, and act with purpose—protecting our patients, staff, and visitors.

If you bring 4+ years of experience, a sharp eye for detail, and a passion for people, this is your chance to step into a role where every decision matters and every shift makes a difference. Join us and be the reason our patients, visitors, and caregivers feel safe, supported, and seen.

Job Summary:

Responsible for leadership and oversight within Security Services operations. This includes, but is not limited to, managing crisis situations, personnel, financials, and fostering an environment highly supportive of safety, teamwork, and superior service.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

Trains, coaches, encourages, teaches, and mentors staff to achieve superior team results.Completes scheduling, computer administration duties, monitors team reports, statistics, and employee performance evaluations. Develops statistical reports, summaries, and other reports to monitor department activities and develops a proactive approach to identifying safety and security hazards by communicating with clinical staff and leadership.Attends workgroup meetings, staff meetings, and participates on committees, as assigned.Champions diversity by demonstrating respect, encouraging learning, and proactively supporting diversity in team building and customer interactions by emphasizing service excellence and leading by example, to ensure superior customer service and hospitality.Implements strategy in the absence of the Security Manager and acts as designee.Assists in leading incident debriefings with staff after critical incidents and conducts follow-up support actions with affected staff.Conducts investigations of various matters and complaints. Completes reports, follows up on investigations or assigns to others in a timely manner, and ensures follow through and proper communication occur.Ensures compliance with regular Life Safety, elopement, infant abduction, and fire alarm testing. Works to ensure Parking Services equipment, cash register, and related systems function properly.Acts to ensure all shift duties and operations are assigned and completed.May operate motor vehicle to patrol.Works in a constant state of alertness and safe manner.Performs other duties as assigned.

EDUCATION

High School diploma/GED or 10 years of work experience

EXPERIENCE

Four years' experience

ADDITIONAL REQUIREMENTS

Following extension of a conditional offer of employment, applicant must successfully complete a psychological assessment to confirm suitability for the rigors of providing security services as set forth in this job description.

Proof of motor vehicle liability insurance that meets minimum state requirements upon hire and upon request. 

PHYSICAL REQUIREMENTS

Constant use of hearing to receive oral communication and hear alarms, malfunctioning machinery, etc.Constant use of vision for distances near (20 inches or less) and far (20 feet or more).Constant lifting/carrying and pushing/pulling objects weighing 0-25 lbs.Frequent use of speech to share information through oral communication.Frequent lifting/carrying and pushing/pulling objects weighing 25-50 lbs.Frequent standing, twisting and walking.Frequent use of vision to judge distances and spatial relationships and to identify and distinguish colors.Occasional bending, stooping, climbing, kneeling, sitting, squatting, reaching, gripping and repetitive foot/leg and hand/arm movements.Occasional lifting/carrying and pushing/pulling objects weighing over 50 lbs.Occasional keyboard use/data entry.Occasional use of smell to detect/recognize odors.Occasional driving.Rare crawling, running and lifting/moving patients.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 
 
State of Work Location: Illinois 

    Driving Record - Motor Vehicle Report (MVR)     Or     Driver License – Issued in the United States     And         Permanent Employee Registration Card (PERC) - Illinois Department of Financial and Professional Regulation (IDFPR)        Or         Active Law Enforcement Officer - Illinois Law Enforcement Training Standards Board (ILETSB)

     
State of Work Location: Missouri & County of Work Location: All Except St. Charles County 

    Driving Record - Motor Vehicle Report (MVR)     Or     Driver License – Issued in the United States 

 
State of Work Location: Missouri & County of Work Location: St. Charles County 

    Driving Record - Motor Vehicle Report (MVR)     Or     Driver License – Issued in the United States And     Armed Security Officer License - St. Charles County     Or     Armed Security Officer License - St. Louis Metropolitan Police Department 

     
State of Work Location: Oklahoma and Wisconsin

    Driving Record - Motor Vehicle Report (MVR)     Or     Driver License – Issued in the United States 

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

9251000007 SEC - St Mary's Madison \\ SP ED

Scheduled Weekly Hours:40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

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SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.