**Role overview** As a Splunk expertise, within the Banking Consulting Group, the person will be responsible to engage with clients a global team that gathers, prepares, and visualizes data, to allow infrastructure & end-user services teams to make informed data-driven decisions. The person should be a subject matter expert in Splunk with 5 - 10 years of experience, having worked on large payments related data. This person will work closely with Client Business/IT team, service team and internal development team. **Responsibilities:** + Monitor and analyze Splunk infrastructure to ensure optimal performance. + Manage Splunk administration to ensure seamless service delivery operations. + Provide expert technical guidance and support to project teams throughout the implementation lifecycle. + Conduct rigorous system testing and troubleshooting to optimize the performance of service delivery solutions. + Collaborate effectively with cross-functional teams to ensure the seamless integration of Splunk + Develop and deploy automated and custom alerts, reporting and correlation in support of multiple missions. + Provide daily logging and facilitate security operations of the system, including supporting day-to-day data security operations, as a technical expert for this log data analytics and visualization platform. + Integrate new data sources, applications, and technologies with Splunk. + Monitor Splunk system updates and plan, review, and execute patch/upgrade deployments. + Maintain documentation for Splunk. + Troubleshoot logs feeds, field extractions, and searches. + Support upgrades and patches on the environment and applications. + Identify performance errors and maintain service availability. + Monitor and analyse payment failure trends **Skills & Experience:** + Minimum 5 Years of relevant experience in deployment/run support of Splunk, monitoring tools and Infrastructure support. + Experience managing and administering Splunk infrastructure, including deployment, configuration, and maintenance of Splunk components such as indexers, forwarders, search heads, and clusters. + Minimum 3 years of experience in Splunk Observability cloud and knowledge inOpen Telemetry. + Strong communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams. + Experience monitoring Splunk environment health and performance, troubleshoot issues, and perform necessary upgrades and patches. + Experience analyzing report data to identify patterns, trends, and areas for improvement in service delivery processes. + Bachelor’s degree from an accredited university in a related field preferred