Full-Time, Days

As a Specialty Resource Coordinator (Surgery Scheduler) with Sentara, you will provide independent and high-level support to Physicians and Advance Care Practitioner in order to maximize provider efficiency, increase patient satisfaction and maximize patient access. Responsible for coordinating and adjusting resources daily for all practice providers covering all practice offices and hospitals. The Specialty Resource Coordinator will be responsible for coordinating cases and consultations autonomously, understanding specialty complexities and provider expertise while navigating the interdependence of various institutions. Interprets and manages intricate call schedules across multiple locations, effectively communicating with all stakeholders. Quickly adapts and reallocates resources to meet changing needs, ensuring decisions support provider productivity and operational efficiency. Proactively organizes work and tracks outcomes to detect or prevent issues. Executes schedules with precision and utilizes knowledge of medical terminology effectively.

Education
HS - High School Grad or Equivalent

Certification/Licensure
No specific certification or licensure requirements

Experience

Three years of clerical experience required

Keywords: Customer Service, appointments, scheduling, scheduler, Talroo-Allied Health, administrative, secretarial, call center, customer service, non-clinical,

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$17.31 - $28.85. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.