This role involves ensuring efficient coordination, communication, and collaboration to enhance patient access to therapies. The ideal candidate will possess a deep understanding of reimbursement processes, specialty pharmacy operations, and the healthcare landscape. This candidate will also be an adaptable and flexible individual who can easily pivot and adjust to changing circumstances.

Develop and maintain strong relationships with key stakeholders, including specialty pharmacies, and Field Reimbursement Managers. Single point of contact for FRMs and manages all questions received from the FRM Team with the ability to provide updates or problem solve, including maintaining weekly meetings with FRM agents. Asks probing questions of the Specialty Pharmacy to appropriately identify delays in identifying coverage and completing shipments for enrolled patients. Manage questions and inquiries from the Specialty Pharmacies Relays status updates and challenges to Program Specialist as appropriate Provide support as needed in managing cases escalated through program leadership. Will maintain weekly meetings with SP contact and provide daily spreadsheet with most up to date information. Monitor and analyze reimbursement trends to provide actionable insights and recommendations to Leadership teams. Assist in resolving complex reimbursement issues by working closely with Specialty Pharmacies, and Program Specialist.