Job Description:

Key job responsibilities

Develop and enhance Salesforce applications using Apex and Lightning.

Work with the Lightning Framework, building dynamic components and leveraging the Salesforce Lightning Design System.

Design and implement Sales and Service Cloud solutions within an Agile development environment.

Drive custom development and integration across Salesforce and third-party platforms.

Build scalable solutions using LWCs, Apex, Web Services, and APIs.

Collaborate with cross-functional Scrum teams to enhance and maintain Salesforce applications.

Diagnose, track, and manage quality issues to resolution

Troubleshoot and resolve production issues, ensuring seamless user experiences.

Proficient in object-oriented design, knowledge of design patterns/ trigger/ integration framework

Research and apply Salesforce best practices to enhance system performance and scalability.

Custom User Interface development, including Lightning pages and Lightning Web Components

Support a detailed functional design document to match business requirements

Collaborate with a team of Architects, Developers, and Engineers to determine the most appropriate technical strategy and designs to meet business needs

Contribute to technical discussions, influencing smart decisions around configuration vs. custom development.

Basic Qualifications

5 years of professional experience administering and developing SAAS applications

Strong grasp of Salesforce Service and Sales Cloud e.g. products, opportunities, leads, cases, omni-channel routing, entitlements, reporting, security/sharing, automation, and importing data

Experience in JSON, REST API's, Web Services, Platform Events

At least 3 years working with the Salesforce Sales and Service Cloud in a developer role

Strong proficiency in Lightning Web Components (LWC) and Aura.

Good understanding of Salesforce DX.

Bachelor's degree in computer science or related field

Salesforce Certified Administrator and Platform Developer 1, Platform Developer 2 preferred

Experience working with CI/CD pipelines and automated deployment processes.

Excellent verbal and written communication skills with the ability to engage confidently with leads, business users, and cross-functional teams.

Strong analytical and problem-solving skills with a passion for learning and exploring new technologies.

Ability to work independently, take initiative, and be highly proactive in a fast-paced environment.

Experience using Source Control Management systems (ex. Git, Bitbucket)

Experience working with Git and GitHub

Experience working with Visual Studio Code or any equivalent IDE.

Experience with Salesforce data tools (Data Loader/ Jitterbit/any other ETL tool)

Preferred Qualifications

Experience working with distributed systems at scale.

A passion for solving complex technical challenges and optimizing performance.

Hands-on experience in automating, deploying, and supporting large-scale infrastructure.

Experience exploring and integrating AI/ML tools and technologies to add value to business solutions.

Knowledge of DevOps tools and practices including CI/CD, container orchestration, and cloud platforms (AWS, Azure, GCP).

Experience in the telecom industry or familiarity with telecom business processes.

Deliverables & Results

Should deliver fully functional business logic with all the best practices incorporated

Ensure the existing functionalities are intact and there is no impact on them due to the new implementation.

Have all the new triggers implemented using the identified trigger framework.

Should deliver effective unit test cases with 85% coverage and should cover positive, negative, boundary, and load testing scenarios.

Document all the key designs and write the technical design document for the new implementation.

Deploy the new functionalities to higher sandbox environments.

Weekly Hours:

40

Time Type:

Regular

Location:

IND:AP:Hyderabad / Argus Bldg 4f & 5f, Sattva, Knowledge City- Adm: Argus Building, Sattva, Knowledge City

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-73855 Date posted 07/09/2025