The Registration Specialist facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. This role is responsible for obtaining financial and demographic information to ensure accurate records that support maximum reimbursement and positive clinical outcomes.
Key responsibilities include:
Scheduling appointments and interviewing patients for medical information.
Explaining departmental and hospital charges and policies.
Validating and entering charges into appropriate systems.
Collecting necessary payments.
Answering incoming calls and directing patients and visitors appropriately.
Preferred Experience & Skills:Previous medical office scheduling experience.
Strong attention to detail.
Ability to manage multiple schedules effectively.
Familiarity with medical coding (ICD-10, CPT) preferred.
Ability to interpret insurance information.
Knowledge of clinical practices and medical terminology preferred.
Basic proficiency in Microsoft Office (Word, PowerPoint, Excel).
Qualifications:High School Diploma or GED required.
Relevant experience in a healthcare setting preferred.