Schedule: Monday to Friday, 8-hour shift between 6:15 AM and 6:00 PM
Location: West Hospital POC
Workdays: No weekends or holidays
We are seeking a reliable and detail-oriented team member to facilitate patient flow and ensure accurate financial and demographic records. This role plays a key part in supporting clinical outcomes and maximizing reimbursement through effective scheduling, data entry, and patient interaction.
Key ResponsibilitiesFacilitate patient movement from entry to destination in a timely and professional manner
Interview patients to collect accurate medical, financial, and demographic information
Schedule appointments and explain hospital policies and charges
Validate and enter charges into appropriate systems
Collect payments and provide receipts
Answer incoming calls and direct patients and visitors appropriately
QualificationsHigh School Diploma or GED required
Prior experience in a healthcare setting preferred
Ability to learn and retain medical coding (ICD-10, CPT)
Familiarity with interpreting insurance information
Knowledge of clinical practices and medical terminology preferred
Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)