Schedule: Monday to Friday, 8:00 AM – 4:30 PM
Location: North MOB – Carmel

Position Summary:
This role is responsible for ensuring smooth patient flow from entry to destination in a timely, accurate, and professional manner. Key responsibilities include:

Collecting and verifying patient information to create accurate financial and demographic records that support optimal reimbursement and clinical outcomes.

Scheduling appointments and conducting patient interviews to gather necessary medical information.

Explaining departmental and hospital policies, as well as applicable charges.

Validating and entering charges into appropriate systems and collecting required payments.

Answering incoming calls and directing patients and visitors appropriately.

Qualifications:

High School Diploma or GED required.

Prior experience in a healthcare setting preferred.

Ability to learn and retain medical coding; knowledge of ICD-10 and CPT coding is a plus.

Familiarity with insurance information and clinical practices; medical terminology knowledge preferred.

Basic proficiency in Microsoft Office (Word, PowerPoint, Excel).