Schedule:
Monday to Friday, 8:00 AM – 4:30 PM.
This position supports the OBGYN Department at the West Hospital Professional Center I.
Primary Responsibilities:
Patient Flow Management:
Ensure smooth and timely movement of patients from entry to their destination.
Patient Intake & Registration:
Collect accurate demographic and financial information to support billing and clinical care.
Appointment Scheduling:
Coordinate and schedule patient appointments efficiently.
Patient Communication:
Interview patients, explain hospital/department policies and charges, and answer incoming calls.
Billing & Payment Collection:
Validate and enter charges, and collect necessary payments.
Customer Service:
Greet and direct patients and visitors professionally and courteously.
Requirements:
High School Diploma/GED is required.Prefer relevant experience in a health care setting. Ability to learn and retain medical coding; ICD-10; CPT coding preferred.Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.Basic proficiency in MS Office (Word, PowerPoint, Excel).