Posting Details Come and join the Bearkat community!

Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging.

SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs.

Posting Information

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Requisition 202500281S Title Specialist IV - Enrollment Specialist IV FLSA status Non-Exempt Hiring Salary This position is a pay grade 9. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf

Occupational Category Technical/Para-Professional Department Registrar Division Division of Enrollment Open Date 09/08/2025 Open Until Filled Yes Educational and Experience Requirement Bachelor’s degree in a related field. Two years of relevant specialist experience or experience in a related field. Certifications may be required. Experience in Higher Education and specialized work is desirable. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position Performs highly advanced specialist duties for the Office of the Registrar. Primary Responsibilities Provides advanced phone, email, and/or in-person support for registration and support for specific duties related to student registration. Responds to advanced registration and resource questions with full knowledge and understanding of the student registration system. Aids students in adding, dropping, resigning, and any steps associated with these processes. Assists with system upgrade testing, resolution process troubleshooting, and implementing changes as guided by leadership. Sends and coordinates strategic communications to students, faculty, and campus partners using the approved mass communication platforms. Collaborates with campus departments. Administrative duties associated with the position include but are not limited to, regular upkeep and assessment of data, leading project timelines and resolving issues with processes, and other support. Coordinates, compiles, and evaluates data to ensure the efficiency of processes and services provided. Assists in creating internal policies, procedures, and workflows to ensure effective and efficient operation. Assists in developing training materials and sessions for students and staff. Supports leadership with start-of-term and end-of-term processing. Attends and participates in all required training workshops provided by the department, division, and university. Prepares, reviews, revises, and distributes official university documents and reports. Conducts research for preparation and dissemination of information. May be responsible for planning, directing, supervising, and participating in special projects. May be responsible for scheduling and facilitating meetings. Performs other related duties as assigned. Other Specifications Basic understanding of office operations and system functionality. Strong verbal and written communication skills. Willingness to incorporate multiple inputs for new processes. Problem-solving abilities with multiple strategies. Comfortable serving as a resource and answering questions. Capable of improving processes with technical solutions. Analyzes options for sound decision-making. Communicates ideas appropriately and seeks clarification when needed. Collaborative, recognizing different points of view. Facilitates group dynamics to achieve goals. Shares knowledge and teaches skills consistently. Understands institutional policies on student records and enrollment services processes. Articulates proper practices and student rights regarding records. Identifies system interconnectedness and its impacts. Knowledge of state and National Student Clearinghouse reporting, with involvement in submissions. Reads and implements technical manuals to enhance processes. Accountable for executing complex technical responsibilities
Occasionally, may be required to work beyond 40-hour work week during peak student registration and end-of-term periods Full Time Part Time Full Time Position Number Quicklink https://shsu.peopleadmin.com/postings/44794 EEO Statement

EEO Statement Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Annual Security and Fire Safety Report