Technology Consulting

Title: Specialist II, Cloud Engineer

 

EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization. 

Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. As part of Client Technology, you’ll work with technologists and business experts, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a catalyst for change and growth, you’ll be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

 

EY Technology:

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day.  Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients.  Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through three business units:

Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.

Enterprise Workplace Technology (EWT) – EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience.

Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.  

The opportunity

This role provides advanced level technical support for complex projects. Troubleshoots, diagnoses, and resolves hardware or software issues that span multiple technology domains, as elevated from the team. Develops technical standards and documentation, enforces security best practices, supports disaster recovery and collaborates with teams to align cloud solutions with business needs.

Your key responsibilities

 

Designs, implements, and deploys cloud platforms to support and meet business needs. Identifies, recommends, and implements opportunities for improvement and performance issue solutions.  Provides advanced level technical support and ensures reliable operation of cloud production. Troubleshoots software systems on multiple cloud computing platforms and system integration into existing cloud computing platforms. Maintains comprehensive technical knowledge of software and infrastructure platforms. Develops technical standards. Tests and evaluates IT vendor products. Reviews configuration parameters to optimize system performance and maximize operation uptime Elevates code into the development, test, and cloud production environments on schedule. Provides follow up production support. Submits change control requests and documents. Learns and understands client area business functions and requirements. Determines the appropriate technical tool to address the client's business needs.Trains and mentors more junior staff on processes and releases. Troubleshoots and resolves complex issues elevated from staff. Provides guidance and consultation as required. Updates, writes, and maintains documentation for the department.  Administers system activities. Writes the technical portion of assigned deliverables. Performs systems analysis, including system requirements analysis and definition, and logical design. Participates in special projects and performs other duties as assigned. Maintains the security of cloud infrastructure, ensuring compliance with both internal governance standards and relevant regulatory requirements. Oversees and monitors hybrid cloud environments, ensuring optimal performance, uptime, and efficient resource utilization. Develops and implements automation scripts and tools to streamline deployment, configuration, and scaling of cloud-based resources. Establishes and manages disaster recovery and business continuity protocols, ensuring robust backup strategies and minimizing data loss risks.

 

Skills and attributes for success

 

A team player with strong analytical, communication and interpersonal skills Constantly updating yourself about new technologies in the market A winning personality and the ability to become a trusted advisor to the stakeholders

 

To qualify for the role, you must have

 

Minimum 5 years of experience in cloud engineering, infrastructure management, or cloud operations. Bachelor’s degree (B.E./B.Tech in Computer Science/IT) or equivalent experience. Hands-on expertise with GitHub, Bitbucket/Bamboo, AWS Services, Cloud based databases, CI/CD, Pipeline Development, Cloud Platform Development, Cloud Based Application Development Experience Senior Engineer, being able to work independently, passionate about solving points of pain for developer community , scrum/agile methodologies Strong troubleshooting skills in cloud infrastructure, networking, security best practices, and performance optimization

 

Ideally, you’ll also have

 

Strong verbal and written communication, facilitation, relationship-building, presentation and negotiation skills. Be highly flexible, adaptable, and creative. Comfortable interacting with senior executives (within the firm and at the client)

 

What we look for

 

Strong teamwork, work ethic, product mindset, client centricity and a relentless commitment to EY values.

 

What working at EY offers

 

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

 

Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you

 

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

 

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.