Role- BreakFix technician
Qualifications:
· Culture / Team fit
· Ambitious / Hard working / Go getter / Coachable / Mentor
· Physical layer: fiber optic connections, contamination, cleaning
· Understand ESD best practices
· Comfortable with text based CLI
· Familiar with IP based networking
· A+/Network+ level of knowledge required
· Good understanding of OSI layer and network principles
· 2+ years of DC experience required
· 4+ years of IT related experience required
· Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
· Understanding BGP routing protocols, spanning tree, VRRP, LACP
· Good organization, multitasking and communication skills
· Microsoft Office Tools: Word, Outlook, Excel
· Understanding of network procedures, environmental and safety management in a DC environment
Responsibilities:
· Physical hardware swaps: (Fabric and Backbone)
o Optical transceiver swaps / Circuit diagnosis
o Line card swap
o TOR Replacement
o Work with vendors for RMA's
o Must be able to lift 50lbs
· Asset Management
· Tools and Ticket management
· Build relationships with partner teams within the DC
· Ability to review hardware logs, isolate and identify root cause
· Remote link troubleshooting
· Ability to mentor and guide L1 resource
Compensation and Benefits
A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.