London, United Kingdom
14 hours ago
Specialist, Service Delivery Management - Horse/Animal Care

Role: Specialist, Service Delivery Management  - Horse/Animal Care

Description: In this role, you will coach and assess apprentices in Horse and Animal Care, ensuring high-quality delivery, strong learner progress and successful achievement of apprenticeship standards.

 

This role aligns with market titles such as Apprenticeship Coach, Equine Assessor, Animal Care Trainer, or Work-Based Learning Coach.

 

The Role

This role exists to ensure apprentices receive structured, engaging and compliant training that leads to successful programme completion and positive career progression.

You will manage a caseload of learners, delivering underpinning knowledge, conducting progress reviews and assessing competence in workplace settings. Your focus will be on maintaining quality, safeguarding learner wellbeing and supporting achievement against apprenticeship standards.

Your work directly contributes to workforce capability and employer confidence.

 

What You’ll Be Excited to Work On

Coaching apprentices in real-world equine and animal care environmentsSupporting learners to build confidence, technical competence and professional behavioursDelivering engaging sessions that connect theory to workplace practiceWorking closely with employers to ensure alignment between training and operational needs

 

Your First 6 Months

In your first six months, you will:

Take ownership of an apprentice caseload and establish strong employer relationshipsDeliver structured reviews in line with ESFA and Pearson TQ quality standardsEnsure all compliance documentation is accurate and audit-readyIdentify and implement targeted support to keep learners on track

 

Why This Role Is Different

At Pearson TQ, our apprenticeship delivery is employer-connected and outcomes-driven. You will not only assess competence — you will actively shape learner development and contribute to continuous improvement across programmes.

This is a role where quality, learner experience and employer partnership are equally important.

 

What You’ll Own

Success in This Role Looks Like:

Apprentices progressing on programme and achieving on timeStrong employer engagement and positive learner feedbackHigh-quality, compliant documentation aligned to funding and regulatory standardsEarly identification and resolution of learner risks or barriers

Top Priorities:

Deliver and assess apprenticeship standards in Horse/Animal CareConduct structured progress reviews and coaching sessionsMaintain compliance with safeguarding, quality and funding requirements

You’ll Lead, Create or Influence:

Individual learning journeys and development plansTraining delivery that enhances workplace performanceQuality improvement and standardisation activitiesSharing best practice across Pearson TQ teams

 

About You

You bring sector experience in Horse or Animal Care, along with apprenticeship delivery or assessment expertise. Most importantly, you are passionate about developing others and preparing them for sustainable careers.

You likely have:

A Level 3 (or equivalent) qualification in a relevant sectorExperience delivering or assessing apprenticeship standardsStrong planning, coaching and learner support skillsConfidence working independently while collaborating across teams

 

Desirable: Assessor qualifications (A1/D32/D33 or equivalent), safeguarding and EDI training, Functional Skills delivery experience.

You are someone who:

Demonstrates a learner-first mindsetBuilds strong partnerships with employersManages competing priorities with professionalismUpholds safeguarding and inclusion as core responsibilities

 

You must be willing to travel as required and obtain enhanced DBS clearance.

 

What You’ll Get

The opportunity to develop the next generation of skilled professionalsA role that blends coaching, assessment and employer partnershipOngoing CPD and professional developmentThe chance to contribute to nationally recognised apprenticeship delivery

 

Ready to Make an Impact?

Apply now and help build the skills that power the workforce of tomorrow.

 

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