+ Coordinate with business stakeholders to identify business requirements and translate them into scalable solutions. + Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies. + Manage various salesforce projects, including gathering information, planning, and executing projects. + Formulate and maintain salesforce solution documentation. (e.g. Functional specifications) + Work with the design team to ensure that the most significant business operations are addressed. + Collaborate with development teams for any required customizations or integrations. + Educates and promotes CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos. + Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process. + Maintain a functional grasp of the business requirements and project solutions. + Be the 2nd tier support the 1st tier admin in consult the solution and provide guidance for end user and, troubleshooting, and maintenance for the connected Salesforce platform. + Develop and maintain main reports and dashboards to support business intelligence and decision-making. + Excellent knowledge of and shown proven expertise with Sales Cloud, Experience Cloud, Marketing cloud and Automotive Cloud would be an advantage. + Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements. + Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed. + Collaborate with cross-functional teams to build sustainable applications. + An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features. + Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers. + Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients. + Excellent knowledge of project management methodology such as Scrum, Agile, and technology such as Jira and Confluence. + Salesforce implementation experience across the whole Software Development Lifecycle (SDLC) \#LI-PC + Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required. + 2-4 years of work experience in Salesforce solution or Salesforce Admin + Experience in Automotive industry preferred + Minimum Salesforce certified: + Salesforce Administrator (Mandatory) + Sales Cloud Consultant (Mandatory) + Marketing Cloud Consultant (advantage) + Service Cloud Consultant (optional) + Automotive Cloud (advantage) + Bring deep knowledge/skills in technology/non-technology aspects of the platform. + Demonstrated platform proficiency. + Extensive experience in designing solutions for key and/or complex multi-cloud projects. + Accustomed to interaction and involvement with/of the client in each phase of the project + Strong team excellent problem-solving and client-facing skills; ability to quickly process complex information and evolving entrepreneurial skills. **Requisition ID** : 49948