Virtual, New York, United States
24 hours ago
Specialist, Loan Operations
About the Role: Grade Level (for internal use): 08 The Role: The ClearPar Loan Operations division is seeking a dedicated and experienced professional to join our global Loan Administration Team as a Specialist. This role requires a candidate with strong interpersonal communication, organization, and time management skills. ClearPar is the first fully operational provider of par and distressed loan closing and recordkeeping services for the syndicated loan market. Through a unique combination of experienced personnel and electronic processing, hardware, and software, ClearPar has built a single platform system to address market demands for efficient settlement of par loan closings. Responsibilities: As a Specialist, you will play a critical role in extracting relevant data from credit agreements and building those deals in our platform to enable brokers to book trades against them. Your responsibilities will also include processing amendments, managing agent changes, and maintaining loan activity records. This role offers exposure to a vibrant financial market and involves daily interaction with clients of varying seniority levels in LMA, LSTA and APLMA markets Extract and analyze relevant data from credit agreements to accurately build and manage deals in the ClearPar platform, facilitating the booking of trades by brokers. Process amendments, agent changes, and maintain comprehensive records of loan activity to ensure data integrity and compliance with operational standards. Ensure strict adherence to processing deadlines and quality-controlled operational processes in line with LSTA/LMA standards for both primary and secondary par loan transactions and/or trades. Proactively identify and resolve internal and external trade and system-related issues. Collaborate with internal partners and management to develop resolution plans and manage escalations effectively. Capture and channel user feedback through effective communication and listening skills. Partner with leaders, peers, product associates, sales, and relationship managers on projects aimed at enhancing client service and driving continuous improvement of products and services. Mentor and cross-train team members and neighboring divisions to foster an agile workforce capable of addressing issues and engaging with joint clients. The Role: Product Manager The Team: The global, cross-functional team enhances and maintains our newly launched CLO Compliance product offering. Our team embraces a collaborative and transparent culture to ensure alignment on how we accomplish our goals across the team and broader business. The Impact: The Product Manager represents the business and the user to ensure that the development of the product aligns with leadership’s goals. Success not only impacts the bottom line but also provides innovation to our clients as they execute transactions that shape our global economy. What’s in it for you: Opportunity to work in an established business with growth ambitions. Opportunity to work with industry leading subject matter experts Autonomy to experiment with the product process Partner with all aspects of the business including senior leadership, sales, and client facing teams Responsibilities: Contributes to solution roadmaps which clearly articulate the solution vision and strategy to enable executive buy-in Ensure output quality against defined tasks and activities Define concepts of short-term and long-term planning Supports product delivery with timely execution of metrics and other information Research and compiles information from documented sources on objectives and goals which may impact requirements Document requirements including customer journey, features, user stories, cross team dependencies, separating core product build vs. integration features, outlining what is in and out of scope Contribute to day-to-day working relationships building with stakeholders Document stakeholder communication needs Ensure development team has what they need to execute on our product priorities Ensure that client service and sales have what they need to drive revenue and retain our current clients Lead and present certain agile development ceremonies Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $51,289.00 to $70,000.00. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive bonus. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here. What We’re Looking For: Positive, proactive attitude with a strong ability to work effectively in a team environment. Exceptional skills in listening to clients and articulating complex ideas and information clearly and concisely. Proven ability to maintain strong relationships with senior members of client organizations, addressing their needs and ensuring high levels of client satisfaction. Goal-oriented with the ability to organize, multi-task, and prioritize in a fast-paced environment. Capable of managing projects independently when required. Adaptable individuals with transferable skills who have worked in a corporate environment for 1-2 years, ideally in roles that are heavy in email and team messaging interactions. Customer service experience in any field is a plus! Basic Qualifications: Bachelor’s Degree or equivalent work experience. Ability to handle stressful customer situations with patience and poise. Strong organizational and prioritization skills for complex issues and projects. Knowledge and experience with internet-based applications. Ability to think critically, analyze issues, and question current processes. Eager to learn with strong analytical and problem-solving abilities. Proficient in Microsoft Word and Excel. Demonstrated process improvement skills. Preferred Qualifications: Bachelor’s degree in Finance, Economics, or a related field. Work experience within the financial and/or syndicated loan industry. Fresh graduates with a strong interest in client management or operations may be considered. Strong proficiency in MS Office (Word, Excel, PowerPoint). Salesforce knowledge Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- OPRTON203 - Entry Professional (EEO Job Group) Job ID: 319374 Posted On: 2025-09-08 Location: Virtual, New York, United States
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