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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Assistant Property Manager – Roles & Responsibilities

Develop and maintain excellent relationships with the client in the high raised luxury condominium as well as practice excellent teamwork and support for the other members of the service.

Ensure that high quality of service is carried out promptly according to JLL standards

Maintain a high standard of hygiene, safety and cleanliness in accordance with statutory requirements

Identify client needs and expectations and ensure client satisfaction

Deal professionally with customer feedback / actively monitor and handle complaints

Ensure prompt invoicing and recovery for the services rendered as per the agreement.

Assess weekly and monthly figures and maintain adequate controls to monitor if any budget performance comply

Actively pursue and achieve budget targets and assist in budget compilation

Ensure security of cash, credit and account transactions and that they are reconciled correctly on a daily basis

Ensure security and maintenance of premises, equipment and stock details

Formulate systems and process in line with client and JLL expectations

Use JLL India approved suppliers for all vendor related items

Maintain and continuously improve the quality of service and standards as pert the agreed terms

Keep all wastage to a minimum and observe good environmental practices where required and to maintain the tracker register.

Keep know-how of current safety regulations in order to respond to emergency call-in situations in the facility and help to coordinate any related function to accommodate the safety of customers, visitors and staff

Assist in recruitment, selection and induction of staff in accordance with JLL standards

Effectively lead, develop and motivate the service team, monitor and solve any site operational related issues as they arise within the department

Responsible for grooming, cleanliness, hygiene, uniforms and overall attitude of the staff

Organize formal training and provide structured on-the-job training; identify and address individual training needs to provide on-site induction

Ensure that the vendor staff is rostered efficiently, productively and up-to budget

Attend all meetings and training sessions as scheduled by the association members

Ensure that building operations are aligned with JLL India’s goals and vision

Refine and improve the operation; encourage and recognize innovation and incorporate these into work procedures

Report to the Operations Manager as and when required for the effective overall management of the contract

Implement - directions from Operations Managers and JLL management and provide feedback on as required basis

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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