At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Schwab’s service team is at the heart of our firm’s commitment to helping clients own their financial futures. In this role, you’ll deliver exceptional customer service to clients through inbound phone calls focused on educating stock plan participants and facilitating transactions for stock option awards, restricted stock units & awards, stock appreciation rights, and employee stock purchase plans (ESPP). Additionally, you’ll foster a personalized service experience by engaging with clients to understand their goals, conducting research, and tackling complex issues to offer them the best possible solutions. You’ll also take charge of your own professional journey by receiving structured training, on-the-job learning, and coaching on equity awards and plan administration. If you are eager to pursue a career in finance, enjoy working in a team setting, and share our passion for serving clients - this role is for you.
Required Qualifications
Ability to work full time on-site during Schwab's training program, followed by a hybrid work schedule. Ability to work various shifts to serve our clients, including Monday-Friday anytime between 7:00 am– 9:00pm ET availability.
Preferred Qualifications
FINRA Series 7, 63 preferred or must be obtained as a condition of employment.Previous customer service and/or client relationship experience Bachelor’s degree or higher in Finance, Economics, or related field from accredited university Ability to adapt to changes in the market and business Robust communication, influencing and client engagement skills Passion for service and developing client relationshipsCurrent knowledge or motivation to learn about equity compensationStrong organizational skills and ability to quickly navigate through resourcesAbility to strategically prioritize a variety of objectivesShown success navigating multiple computer applications
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
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At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry.
We offer a competitive benefits package to our full-time employees that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance Application FAQsSoftware Powered by iCIMS
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