**Description** This position will be the single point of contact for specific Premier/Strategic Retail Partner(s) demonstrating high touch services in a fast paced, high volume environment. Serves as the primary point of contact for Sales, Planners, Distribution and Retail Partners for order management, shipment status, business decision resource reporting, retailer master data compliance, expedited routings, etc. This encompasses all order types shipping from all North America DC's. Drive continued partnership and lead joint value planning discussions with Estée Lauder Companies largest accounts in North America. + Support various channels of business for wholesale customers for capturing all purchase order for fulfillment + Synchronize orders with material availability and financial targets in accordance with SOX compliance guidelines + Analyze stock positions and utilize SAP capabilities, Availability to Promise (ATP) and Delivery Blocks to prioritize and recommend what needs to be done to achieve financial targets and sales objectives + Accountable for ensuring that all Account shipments are properly executed to meet month end ELC shipment targets + Work closely with our planners, event management team, and buyers to maintain inventory, manage sales goals and meet product/shipping revenue target across all brands within ELC portfolio + Manages communication and information between retailer, distribution center and sales teams + Research, resolve and communicate to business partners Purchase Orders discrepancies + Generate reports from ordering systems that summarizes weekly/monthly activities with shipments and revenue + Research and apply data from various SAP applications and other internal Order to Cash applications for problem solving purposes + Review open order reports daily, import into spreadsheets using Excel capabilities to analyze, communicate and make decisions + Take independent action to ensure order cycle timelines are met and rush requests are executed + Collaborate with internal partners and transportation groups to determine and recommend most cost efficient and lead time to meet promotion and on⁃counter requirements + Create and maintain trusted relationships with our retailer contacts, working collaboratively on implementing strategic initiatives to drive account improvements and efficiencies + Utilize our Warehouse Management System and third party shipping vendors to track all orders **Qualifications** + Excellent organization, analytical, written, and verbal communication skills + SAP experience preferred + Understanding Supply Chain stakeholders + Warehouse Management System experience preferred + Computer Skills: Microsoft Suite + Possess excellent judgment, tact, diplomacy, flexibility in daily process + Maintain business confidentiality & continuity + Ability to set priorities in a multi⁃task environment + Ability to research and gather large amounts of data, organize, and effectively communicate using multiple transactions and processes + Strong aptitude for math and advanced Excel skills + Process oriented with understanding of how transactions flow and the impacts both up and downstream + Capable of navigating through ambiguous situations to solve problems and drive best in class process efficiencies + Ability to demonstrate ownership in developing more efficient ways of working with internal and retailer partners Equal Opportunity Employer It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.