**Description:** **Deliver a wide range of spa treatments** including massages, facials, body scrubs, wraps, hydrotherapy, and other holistic therapies in accordance with spa protocols and guest preferences. **Ensure an exceptional guest experience** by creating a welcoming, tranquil, and personalized environment that reflects the high standards of a 5-star luxury spa. **Consult with guests before each service** to assess physical condition, medical history, and specific concerns to tailor treatments safely and effectively. **Maintain pristine cleanliness and hygiene** of all treatment rooms, equipment, linens, and common spa areas in line with international safety and sanitation guidelines. **Demonstrate in-depth product knowledge** to recommend appropriate home care regimes and promote retail items that complement treatment results. **Contribute to spa revenue goals** by upselling services, spa packages, and retail products in a non-intrusive, service-oriented manner. **Document guest treatment records accurately** and confidentially, including service details, preferences, and any contraindications. **Stay current with wellness trends** and participate in ongoing training and development sessions to continually enhance skills and service offerings. **Work collaboratively with spa team members** , including reception, attendants, and management, to ensure seamless daily operations and guest satisfaction. **Represent the hotel’s brand standards** at all times through professional appearance, courteous communication, and consistent delivery of high-quality spa services. **Qualifications:** **Diploma or certification in massage therapy, spa therapy, or wellness treatments** from a recognized institution. **Minimum 1–2 years of experience** in a luxury spa, wellness center, or 5-star hotel environment. **Proficiency in multiple treatment modalities** , such as Swedish, deep tissue, aromatherapy, reflexology, and facial therapies. **Strong knowledge of anatomy, physiology, and hygiene standards** , with a focus on guest safety and comfort. **Excellent communication and interpersonal skills** , with the ability to deliver personalized, high-end service to a discerning clientele. **Primary Location:** AE-Dubai **Organization:** Park Hyatt Dubai **Job Level:** Full-time **Job:** Spa **Req ID:** DUB006293 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.