**Additional Information** **Job Number** 25175605 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Perth%2C%201%20Barrack%20Street%2C%20Perth%2C%20Western%20Australia%2C%20Australia%2C%206000) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Spa Supervisor** + Beautiful location on the Elizabeth Quay waterfront + Training and Career Development opportunities within an international brand + Discounts on hotel rooms and food and beverage within Marriott + Discounts on retail venues around the location + Recognition and wellbeing programs + Marriott Life with the Works – Paid Birthday Leave, Sabbatical Leave, and Parental Leave + Free Employee Meals **About the Company** Owned by multinational developer, Far East Consortium, The Ritz-Carlton, Perth is a prominent anchor point within Perth’s Elizabeth Quay development. Sitting just 30 metres from the waterfront, the 205-room hotel occupies a 28-storey tower, which also includes a selection of impressive residential apartments. The Ritz-Carlton, Perth, together with The Towers at Elizabeth Quay, an upscale residential development located beside the hotel, sits atop exclusive retail space, fine-dining experiences, and waterfront access. The Ritz-Carlton, Perth also offers guests world-class amenities, including four distinctive restaurants and bars. The hotel is also ideally positioned to accommodate conference and meeting space demand in the city with 2,000 square metres of conference space, including a spacious 572 square metres ballroom fitted with the latest AV technology. Other facilities at the hotel include a Fitness Centre, which offers a gym, spa, and outdoor infinity swimming pool, while an open-roof courtyard with tropical, landscaped gardens creates a resort feel in a bustling city. **About the Role** **Duties** + Advise employees on general property information, in-house groups, policy changes, or other pertinent information. + Answer questions about available services, general property information and amenities. + Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. + Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. + Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. + Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs. **Skills & Experience** + Responsible Service of Alcohol from Nationally Accredited Training provider (RSA) + I’m Alert Food Safety Certification (from City of Perth) + High school diploma/G.E.D. equivalent + Passion for customer service + At least 2 years of related work experience Only shortlisted candidates will be contacted to go through our selection process. **How to Apply** Click “Apply for this Job” to be redirected to our Marriott Careers page to apply directly. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.