The Spa Supervisor is directly responsible for overseeing daily spa operations, providing hands-on leadership and guidance to the team. This role includes supervising staff performance, ensuring service excellence, and fostering a culture aligned with the company’s values and philosophy. By inspiring a sense of purpose and presence, the Spa Supervisor empowers the team to deliver exceptional guest experiences with professionalism and care.

The Spa Supervisor is directly responsible for overseeing daily spa operations, providing hands-on leadership and guidance to the team. This role includes supervising staff performance, ensuring service excellence, and fostering a culture aligned with the company’s values and philosophy. By inspiring a sense of purpose and presence, the Spa Supervisor empowers the team to deliver exceptional guest experiences with professionalism and care.

Bachelor’s degree and/or diploma in Spa Management

Minimum of 2–3 years of experience in luxury hotel spa operations

Proficient in PMS systems such as Book4Time and Opera

Strong leadership, communication, and problem-solving skills, with the ability to motivate teams and handle guest interactions with professionalism and empathy

Excellent communication skills in both English and Spanish

Flexible availability to work various shifts, including weekends and holidays.

Bachelor’s degree and/or diploma in Spa Management

Minimum of 2–3 years of experience in luxury hotel spa operations

Proficient in PMS systems such as Book4Time and Opera

Strong leadership, communication, and problem-solving skills, with the ability to motivate teams and handle guest interactions with professionalism and empathy

Excellent communication skills in both English and Spanish

Flexible availability to work various shifts, including weekends and holidays.