**Additional Information** Spa Receptionist **Job Number** 25079307 **Job Category** Spa **Location** The Ritz-Carlton Maldives Fari Islands, North Male Atoll, Male, Maldives, Maldives, 20013VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Maldives%20Fari%20Islands%2C%20North%20Male%20Atoll%2C%20Male%2C%20Maldives%2C%20Maldives%2C%2020013) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY:** As a Spa Receptionist, you will play a crucial role in ensuring the smooth operation of the Spa and delivering exceptional guest experiences. At our hotel, you will assist in creating memorable and unique moments for guests, providing a seamless service experience from start to finish. You will be responsible for promoting Spa services, managing reservations, confirming appointments, checking in guests, answering service-related queries, and processing payments. Your role will ensure that each transaction feels like a natural and integral part of the overall experience. To succeed in this position, it's essential to prioritize safety, adhere to company policies and procedures, maintain high-quality standards, and always present yourself in a professional manner. Spa Receptionists are expected to be proactive, engaging with guests while remaining on their feet for extended periods and managing reservation systems effectively. The role may also involve physical tasks, such as moving objects and reaching overhead, to ensure a smooth operation and memorable guest experience. **Preferred Qualifications:** Related Work Experience: Previous experience as a Spa Receptionist in a luxury or five-star resort setting. Certifications: Relevant certifications in Spa or hospitality management are preferred (e.g., Spa Therapist Certification, First Aid & CPR, customer service training, etc.). _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.