**Description:** + To ensure professional, courteous service to both guests and internal customers, while maintaining strong team and client relationships. + Drives marketing efforts by representing the Spa during VIP visits, promotions, and public awareness activities. + Ensures all Spa services are delivered to the highest standards, actively supervises facility upkeep, and promotes continuous improvement to remain a market leader. **Qualifications:** Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years of work experience in a similar managerial role at an international branded hotel. Fluency in spoken and written English required. Strong interpersonal skills, good problem solving and administrative skills, and high competency in Microsoft Office. **Primary Location:** VN-34-Nha Trang **Organization:** Hyatt Regency Nha Trang **Job Level:** Full-time **Job:** Administrative **Req ID:** NHA000092 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.