The Verandah Spa is a full-service spa located within the beautiful 7-acre park at the Hilton Anatole Hotel in Dallas, Texas. Offering a serene escape where luxury meets wellness, the spa features a thoughtfully curated menu of services designed to provide an exceptional retreat for our guests.
We are excited to add a Spa Manager to our team! This is a fantastic opportunity to make a meaningful impact on guest and member experiences while leading day-to-day operations in a premier spa facility.
What will I be doing?
As a Spa Manager, you would be responsible for managing and administering the activities and services of all Spa-related operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management and meeting participation and facilitationDevelop and implement spa menus and marketing strategiesEnsure spa cleanliness and maintain and ensure the functionality of spa equipmentMonitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordinglyMonitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and rewardRecruit, interview and train team membersParticipate in and lead meetings#LI-JW1
What are we looking for?
1 years of experience working within a spa supervisory roleFlexible scheduling based on business needs
Schedule: Days/Hours will vary based off business demands between the hours of 8am-6pm
The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.