We are currently seeking a Spa Manager to oversee the daily operations This leadership role is hands-on and service-driven, responsible for leading the spa team to deliver elevated guest experiences, support colleague development, and ensure smooth operational performance.
Key Responsibilities Include:
Oversee day-to-day spa operations, ensuring service standards are met or exceeded
Hire, train, schedule, and supervise licensed therapists and spa front desk colleagues
Lead daily opening and closing procedures, payroll tracking, and service commission reporting
Maintain treatment and retail inventory, monitor usage, and place supply orders as needed
Support the development of seasonal spa promotions and guest-facing offers
Respond to guest feedback and ensure high levels of satisfaction
Foster a culture of professionalism, teamwork, and wellness
We are currently seeking a Spa Manager to oversee the daily operations This leadership role is hands-on and service-driven, responsible for leading the spa team to deliver elevated guest experiences, support colleague development, and ensure smooth operational performance.
Key Responsibilities Include:
Oversee day-to-day spa operations, ensuring service standards are met or exceeded
Hire, train, schedule, and supervise licensed therapists and spa front desk colleagues
Lead daily opening and closing procedures, payroll tracking, and service commission reporting
Maintain treatment and retail inventory, monitor usage, and place supply orders as needed
Support the development of seasonal spa promotions and guest-facing offers
Respond to guest feedback and ensure high levels of satisfaction
Foster a culture of professionalism, teamwork, and wellness
Minimum 3 years of spa leadership experience within a luxury resort environment preferred
• Strong knowledge of spa services including massage, facials, body treatments, and aromatherapy
• Excellent interpersonal, communication, and conflict-resolution skills
• Strong administrative skills with experience in scheduling, inventory, payroll, and team supervision
• Proficiency in Microsoft Office
• Available to work a flexible schedule, including weekends and holidays
Minimum 3 years of spa leadership experience within a luxury resort environment preferred
• Strong knowledge of spa services including massage, facials, body treatments, and aromatherapy
• Excellent interpersonal, communication, and conflict-resolution skills
• Strong administrative skills with experience in scheduling, inventory, payroll, and team supervision
• Proficiency in Microsoft Office
• Available to work a flexible schedule, including weekends and holidays