Job description / Role Job Type
Full Time Job Location
Abu Dhabi, UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
General Management Company Industry
Travel, Hotel & Tourism Summary

You will be responsible for the smooth and efficient operation of the spa in line with Hyatt International's corporate strategies and brand standards, ensuring a balance between guest satisfaction, colleague engagement, and owner expectations. This role requires strong leadership, excellent guest service skills, and a passion for wellness.

As spa manager, you will:

Lead, train, and motivate the spa team to deliver personalized and memorable experiences. Oversee daily operations, treatment quality, retail sales, and facility upkeep, ensuring compliance with hygiene and safety standards. Anticipate guest needs, build lasting relationships, and enhance loyalty by creating a sense of connection with the spa. Drive business performance by managing budgets, maximizing revenues, and introducing innovative treatments and wellness concepts. Collaborate with other hotel departments to design integrated guest experiences and support marketing initiatives to position the spa as a destination of choice.

This role is ideal for a dynamic leader with strong operational and financial skills, a deep understanding of luxury spa and wellness services, and the ability to inspire teams while delivering Hyatt's promise of care.

Qualifications

You will be responsible for the efficient operation of the spa in line with Hyatt International's corporate strategies and brand standards, ensuring exceptional guest experiences, colleague engagement, and strong financial performance. The role involves leading and motivating the spa team, overseeing daily operations, and creating memorable wellness journeys that build guest loyalty.

University degree or diploma in spa management and/or hospitality/tourism management. Minimum 2 years' experience as assistant spa manager in a luxury hotel or wellness facility. Aesthetic qualification in treatments and training is a strong advantage. Strong leadership, communication, and guest service skills. Anticipate guest needs, build lasting relationships, and enhance loyalty by creating a sense of connection with the spa. Drive business performance by managing budgets, maximizing revenues, and introducing innovative treatments and wellness concepts. Collaborate with other hotel departments to design integrated guest experiences and support marketing initiatives to position the spa as a destination of choice. About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.

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