Job description / Role Job Type
Full Time Job Location
UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
General Management Company Industry
Travel, Hotel & Tourism Job description

We are seeking a dynamic and experienced spa and recreation manager to join our luxury resort in Ras Al-Khaimah, United Arab Emirates. The ideal candidate will oversee all aspects of our spa and recreational facilities, ensuring exceptional guest experiences and operational excellence.

Responsibilities

Manage daily operations of the spa and recreation facilities, including scheduling, staffing, and inventory management Develop and implement innovative spa treatments, wellness programs, and recreational activities to enhance guest satisfaction Lead, train, and motivate a team of spa therapists, fitness instructors, and recreation staff Ensure compliance with health and safety regulations, maintaining the highest standards of hygiene and cleanliness Create and manage budgets, monitor financial performance, and implement cost-control measures Develop marketing strategies to promote spa and recreation services, increasing revenue and brand awareness Collaborate with other departments to create integrated guest experiences and cross-promotional opportunities Handle guest inquiries, feedback, and complaints, ensuring prompt resolution and maintaining high levels of customer satisfaction Stay current with industry trends and best practices, continuously improving service offerings and operational efficiency Qualifications Bachelor's degree in hospitality management, business administration, or related field Minimum 2 years of experience in spa and recreation management, preferably in a luxury hospitality setting Proven track record in team leadership, financial management, and customer service excellence Strong knowledge of spa treatments, therapies, fitness programs, and wellness trends Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders Proficiency in spa management software and Microsoft Office Suite Relevant spa and wellness certifications (e.g., International Spa Association certification) preferred Experience in marketing and promoting spa and recreational services Ability to work flexible hours, including weekends and holidays Familiarity with UAE hospitality industry standards and cultural sensitivities is a plus About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Apply Now