A Spa & Fitness Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets.

What will I be doing?
As a Spa & Fitness Supervisor, you are responsible for managing the spa and cleaning team, carrying out treatments to deliver an excellent Guest and Member experience. A Spa & Fitness Supervisor will also be required to achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage and carry out procedures, have current knowledge of treatments and fitness equipment, and ensure all treatments comply with current legislation and company standardsManage operations of the spa and fitness areas of the health clubWelcoming, registering and assisting guests at the health club front desk and handling administrative tasksEnsure client experience is proficient including bookings, payments, and consultation cardsInteract and communicate effectively with clients, members, team members, guests, and management teamEnsure team works to meeting department sales targets and ensure that sales are recorded accuratelyEnsure health, safety and COSHH regulations are complied with, and spa and fitness center rules are observed by members, clients and guestsManage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and servicesComply with hotel security, fire, and health and safety regulations

Respond to audits to ensure continual improvement is achieved

What are we looking for?
A Spa Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Minimum 2 years of experience working in the spa industry, preferably in hotels

Native Turkish speaker with good English communication skills

Ability to oversee member fitness programs

Knowledge of local area and competitors

Able to motivate team and members

Flexibility to respond to a range of different work situationsAbility to work on your own or in teams

Hilton Hotels experience is an advantage

 

What’s in it for me?

Competitive SalaryMonthly Transportation FarePrivate Health Insurance (after 6 months tenure)Carpark subscription on discounted feeGo Hilton Membership (Team Member Travel Program and Family & Friends Travel Program with discounted room rates in Hilton Hotels Worldwide)

50% discount on personal food & beverage consumption in the participant Hilton hotels.  

Free laundry and dry cleaning for business attireExtended nursing hours of 1,5 hours until the baby reaches to 18 months (for mothers who have just given birth)1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team membersPaid Paternity leave – 14 daysUnlimited Training and development opportunities in and out of the Hotel

Unlimited online courses opportunities from our own Hilton University Opportunity to make a positive impact on environment and community with Travel with Purpose program

 

 

 

What will it be like to work for Hilton?

 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!