**Introduction** As a Sourcing Support Analyst, you will be directly engaging with the IBM & Client Sourcing Team reporting to the CPO of a Global Healthcare Life science client based out of North America. This role will be aligned cross category across Direct, Indirect, Enterprise, and R&D and involves transactional and administrative support across sourcing towers. You will be responsible for executing low-complexity tasks such as tactical buying, supplier engagement coordination, documentation, and reporting. This role requires 2-4 years of experience in procurement operations. **Your role and responsibilities** * Review requisition requirements * Recognize non-catalog purchases that should be directed to a catalog solution * Work efficiently with requester/client for additional information or questions * Determine source from sourcing-provided master file * Negotiate cost savings and terms when applicable (non-contracted sources) * Understand relationships between contracts and decipher details * Procurement of low-dollar purchases and services * Complete customer requests for supplier setup * Maintain supplier documentation * Ensure audit readiness of all purchasing documents * Proficient with reporting/MS Excel to maintain account-specific reports and trackers * Work with stakeholders and management efficiently * Positive attitude, planning, curiosity, self-discipline * Request triage for exceptions * Contract management and administration * Scorecard creation for suppliers * Financial health reporting (basic level) * Other middle and back-office tasks * Sustainability and compliance reporting (BAU reports) * Back-office escalations and support Policies, Procedures and Program Management * Communicate procurement policy to internal stakeholders * Provide reminders of procurement policies during regular communications * Recommend improvements to purchasing policies and procedures * Communicate issues or changes that may affect service delivery Category Management and Sourcing Execution * Provide data collection requirements and suggest templates * Gather and provide historical data and forecasts * Access and utilize data repositories for spend analysis * Support category strategy development and documentation * Assist in strategic sourcing plan updates and execution * Facilitate development of technical and business requirement Sourcing Execution * Identify potential and incumbent suppliers * Qualify suppliers per compliance and policy guidelines * Develop and propose supplier selection criteria * Create RFx documents using templates * Manage RFx bid process and obtain proposals * Participate in supplier evaluation and recommendation * Support contract preparation and award letter issuance * Refer non-standard terms to legal and support resolution Contract and Compliance Administration * Enter negotiated contracts into contract management tools * Support implementation and communication of new contracts * Assist in change management for new suppliers Category Buying Desk * Receive and triage supplier engagement requests * Process and complete tactical buys per sourcing instructions * Provide feedback on specifications and supplier lists * Execute sourcing events and recommend suppliers * Update savings tracking database Cost Modelling and Supplier Performance * Create basic should-cost models * Prepare supplier scorecards and financial health data Other Middle Office Activities * Collect and provide market intelligence and ESG data * Support reporting and dashboards (SAP, Power BI, Sievo) * Assist in updating master data and vendor records Escalation and Request Management * Resolve P2P escalations and refer unresolved issues * Manage non-automated client requests via Intake Workflow System * Execute stakeholder requests not requiring S2P Lead support · Work the shift hours to support North America time zone (6:30 pm IST to 3:30 am IST/7.30 pm to 4.30 am IST) **Required technical and professional expertise** · Bachelor's degree in business, Supply Chain, or related field · 2-4 years of experience in procurement or sourcing operations · Strong communication and organizational skills · Proficiency in ERP systems and Microsoft Office Suite · Basic understanding of contracting and compliance · Ability to work independently and manage transactional workload **Preferred technical and professional experience** · Bachelor's degree in business, Supply Chain, or related field · 2-4 years of experience in procurement or sourcing operations · Strong communication and organizational skills · Proficiency in ERP systems and Microsoft Office Suite · Basic understanding of contracting and compliance · Ability to work independently and manage transactional workload IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.