Johannesburg, South Africa
18 hours ago
Solutions Lead
Job Description

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in as a Solutions Lead in our Insure and Invest Sales and Distribution team, where you will manage the design and implementation of appropriate and sustainable solutions and ensure effective collaboration and integration across product houses, business units and segments where you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change!!!

Are you someone who can:

Lead the design of sustainable solutions and capabilities for the Sales and Distribution that are core to our future success and ability to scale.Conduct solution impact assessments to determine most efficient solution design and implementation approachSolution, design and documentation of Business capabilitiesEnsure end to end implementation of business solutions that are defined which includes collaborating with and managing resources across all impacted business and development teamsPut together strategic solutions for complex business problems, both from ops and project perspectiveDefine new processes that are required by the BUOptimise existing processesConduct impact or effort analysis on all projects/solutions to assess viability and prioritise requirementsApply SDLC to all projects that is being managedProject scoping and sizing.Log requirements with impacted areasCoordinate all impacted teams to ensure priority is obtained for requirements loggedDocumentation of all BA artifacts (this includes the BRS, Use Cases, Process Flows, FRS, Gap Analysis, Test Cases, etc.)Track and monitor project progress throughout the SDLC. Includes artifacts such as decision registers, risk registers and project progress dashboardsFacilitate JAD sessions and unpacking sessions for solution designEnsure Stakeholder management for all initiativesAnalyse data to gain customer insights for initiating key projects to optimize existing processes and improve customer experienceMaintain automated reporting and data loads based on stakeholder requirementsCarry out ad-hoc data requests on both customer and product databases

You will need to have the following:

Grade 12 (Matric)Tertiary Qualifications (Degree) or Postgrad8+years' experience in a project management, strategy or consulting roleInsurance and Investment experience will be an added advantageJob Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

23/08/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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