San Jose, United States of America
6 hours ago
Solutions Engineer

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

At Logitech, we believe in being Open and Ourselves—bringing our authentic selves to work every day and embracing transparency in everything we do. We are Humble and Hungry, continuously learning and pushing boundaries to create meaningful impact. We Collaborate and Challenge each other to find the best solutions while maintaining respect and trust. We Decide and Do, taking ownership of our actions to move quickly and make a difference. And we are committed to Equality and the Environment, ensuring that diversity, sustainability, and inclusivity are at the heart of how we innovate and grow.
 

The Solutions Engineering Team:

The Solutions Engineering (SE) team at Logitech for Business (L4B) is a group of passionate technologists dedicated to driving customer success. We work closely with sales teams, customers, and partners to ensure that Logitech’s Video Collaboration and workspace solutions are well understood, effectively implemented, and deliver real-world impact.

Our SEs bridge the gap between technology and business by providing deep technical expertise, engaging in solution design, and delivering hands-on demonstrations. We collaborate cross-functionally with Sales, Product, and Marketing teams to position Logitech’s technology effectively, solving real challenges in hybrid work, video collaboration, and IT/AV integration.

Role Overview
 

The Role:

The Solutions Engineer is a highly skilled technical advisor responsible for working closely with sales teams, partners, and customers to design, validate, and implement Logitech’s Video Collaboration and Personal Workspace solutions. This role plays a vital part in ensuring that Logitech products are integrated seamlessly within IT and AV environments, offering an exceptional user experience.
 

In this role, you will support Logitech’s Commercial sales segment, providing technical guidance to Inside Sales and Commercial account teams across the region.

You will also have partial ownership of Logitech’s San Jose Experience Center, a fully functional customer-facing environment. In addition to hosting live demonstrations and in-person engagements, you will be responsible for the day-to-day upkeep, functionality, and ongoing improvement of the space—ensuring it remains an effective, high-impact asset for Logitech’s field and inside sales teams.


Location:

This role is geographically aligned to the San Jose, CA office to support close collaboration with Inside Sales, Commercial Sales, and key partners. The location was selected due to its proximity to our Commercial sales hub and its direct connection to the Logitech Experience Center, where this role will maintain partial ownership. To be considered for this role, you must currently reside within commuting distance of the Logitech San Jose office by the start date.

Primary Location: San Jose, CA (Logitech Office)

This role reports to the Logitech office in San Jose, CA, and is expected to be onsite full-time.

This is not a remote or hybrid position.

Your Key Contributions:

Commercial Sales and Sales Technical Support

Provide pre-sales technical support to Logitech’s Commercial and Inside Sales teams, focusing on solution design, product positioning, and objection handling.

Serve as a trusted technical advisor for Commercial account reps and partner managers in high-velocity sales cycles.

Lead product demonstrations and customer discussions tailored to small and mid-sized organizations.

Support channel-led opportunities by validating solution architecture and product fit.


 

San Jose Experience Center Ownership

Maintain and continuously improve Logitech’s San Jose Experience Center, ensuring all demos, signage, and systems reflect current best practices.

Serve as the primary technical host for in-person customer walkthroughs, executive briefings, and customer visits.

Proactively identify and implement updates that enhance the quality, reliability, and customer impact of the Experience Center.

Partner with IT, Product, Marketing, and Facilities teams to test and showcase new Logitech VC solutions within the space.

Inside Sales Enablement & Internal Support

Deliver enablement training, technical coaching, and tools for Inside Sales and Commercial reps, helping them qualify opportunities and speak to product value.

Provide feedback to Marketing and Product teams on trends, objections, and gaps in sales readiness content.

Collaborate on the creation and refinement of demo scripts, objection-handling content, and technical resources used in Commercial sales engagements.

Knowledge Sharing and Tooling

Contribute to internal SE resources, FAQs, and enablement tools that improve scale and responsiveness for Inside Sales.

Help maintain technical accuracy across content used by Commercial reps and partners, including updates to Instant Answers and related tools.
 

Cross-Functional Engagement

Coordinate with the broader SE team to ensure consistency in solution positioning, documentation, and messaging.

Provide structured feedback to Product Management on feature requests and usability improvements relevant to the Commercial market.

Participate in pilot programs and product evaluations to validate solution performance in Commercial customer environments.


 

Qualifications

Relevant Experience:

Experience in solutions engineering, sales engineering, or technical consulting in IT/AV.

Experience working with commercial, mid-market, or channel partners in a technical sales capacity.

Background in pre-sales solution design, IT infrastructure, AV deployments, or collaboration technologies.

Ability to navigate fast-paced technical sales cycles, handling customer concerns and validating product feasibility.

Prior experience leading technical demonstrations, customer briefings, or live streaming environments using tools like OBS, vMix, or equivalent broadcast/streaming platforms.

Experience supporting or producing live demonstrations in executive briefing centers or customer experience environments, where a confident on-camera presence and technical fluency are essential for delivering impactful engagements.

Technical Expertise:

Deep understanding of video collaboration solutions (Microsoft Teams, Zoom, Google Meet, Webex).

Proficiency with Open Broadcaster Software (OBS), including scene creation, audio/video source management, and integration with Logitech hardware for polished, customer-ready demo delivery.

Strong networking knowledge, including TCP/IP, VLANs, QoS, security configurations, and cloud-based collaboration tools.

Experience with AV system design, including microphones, speakers, cameras, and room acoustics.

Familiarity with device management platforms, cloud infrastructure, and API-based integrations.

Communication & Soft Skills:

Ability to convey complex technical information in a clear, concise manner to both technical and non-technical audiences.

Excellent verbal and written communication skills for technical presentations, documentation, and customer interactions.

Highly engaging personality with confidence in both in-person and on-camera environments; able to create connection and energy in live demos and executive briefings.

Strong problem-solving skills, with a passion for troubleshooting and solution-oriented thinking.

Self-motivated, proactive, and adaptable in a fast-paced, in-office, customer-facing environment.

Cross-Functional Impact:

Experience working cross-functionally with sales, product management, marketing, and support teams.

Ability to translate customer challenges into product recommendations, influencing roadmap discussions.

Strong ability to develop training materials, guides, and documentation for internal and external stakeholders, with a focus on Inside Sales enablement and Experience Center demo execution.

Travel Expectations:

This is a San Jose-based, in-office role. Limited travel may be required for local customer visits, internal collaboration, or events.

Professional Development:

Expected to stay ahead of industry trends, emerging technologies, and Logitech product advancements.

Encouraged to pursue relevant technical certifications in collaboration platforms, networking, or AV technologies.

Why Join Logitech?

This role offers the opportunity to work with cutting-edge collaboration technology, engage with high-profile customers, and influence product evolution in a rapidly growing industry. At Logitech, you will be part of a culture that values innovation, teamwork, and personal growth—where your contributions have a direct impact on shaping the future of video collaboration and the personal workspace. 

 

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#LI-Remote

This position offers an OTE (base+variable bonus) of typically

between $ 161K and $ 246K dependent on location and experience.  In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!


We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.

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