Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.Job Description:
Co-ordinate the order treatment with appropriate Solution Sales, Account Managers, Project Manager, Sales Operation, and Finance department.
Responsible for generating orders and invoices
Responsible for processing Credit Note
Assist in administrative duties
Other duties assigned by superior
Main responsibilities
Scope: ASIA regions
Main interface with sales, finance and project management during order treatment process.
Follow up with Sales on PO to be receive
Organize kick off meeting (Engagement Review) at purchase order reception for projects with all solution actors: Project Manager, Sales and Finance (Oracle Engagement reviews)
PO Booking in Oracle and tracking list & follow-up projects till invoicing
Support on Risk Order entry in system
Support the credit management on customers' overdue treatment with Sales & Finance team
Support the financial controller on quarterly PO booking consolidation
Assist on monthly PO booking and billing data extraction and cross check with manual data
Assist on tracking for transaction fee order management
Assist on documents storage in local shared folder, arrangement for courier service on invoicing documents
Collaboration with cross team / BU on order management process
QUALIFICATIONS
Education & Experience
Minimum Diploma
At least 2 years of relevant experience in backend customer service support
Skills
Bilingual in Mandarin and English (Need to liaise with Mandarin speaking colleagues)
Sales administration and logistics (Letter of Credit, Payment Terms, Customs Rules…)
-System Tools : IT Literate (Microsoft Pack Office, …), Oracle & Microsoft Dynamic knowledge is a plus
Proficient in MS applications: Advanced Excel & Powerpoint
Personal abilities
Use to work in complex administrative structures
Customer Service Oriented
Rigor & stress resistant
Ability to work across various organizations in the group
Team player
Pro-active and good working attitude
Good at interpersonal-& intercultural communication
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At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.