As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

 

 

You will be part of

 

Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well: 

 

Employees First way of life: all of us should experience Easiness, Empowerment and Excellence every day at work Comprehensive benefit package including; health, vision, dental, voluntary life/disability insurance upon first day of employment 401k program with 6% company match Personal time off and company-paid holidays Opportunities for career growth and competitive salary commensurate with experience Paid training Company mentoring program Tuition reimbursement for job-related continued education Referral Program You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business Purpose of the position

 

In this position you have the responsibility to support IM solution functionality and business operational continuity primary at our Hiab Streetsboro, OH site. You should also support others within your team to help them achieve business operational continuity, undertake daily operational tasks and participate in various business and IT development projects. 

 

You have the responsibility to support local solutions according to local business needs together with the Hiab IM team and commonly agreed models and frameworks. In this position, you manage and secure platform availability together with service support (key user) network management within Hiab.

Main tasks and responsibilities

 

Acting as Solution Support Specialist for ERP LN being responsible for the support of the platform functionality at the Streetsboro factory Report writing with Cyberquery or SQL for BCG Supporting Local IM solutions in Streetsboro, especially OhioWay application, and other relevant applications for operations Supporting development projects when it comes to IM functionality development, data flows and integrations of solutions Responsible for participating in team meetings and service meetings based on the agreed governance model Be a part of Hiab IM, and together with colleagues you have an important role of securing succession with our strategic development projects and further develop our solution offerings What you’ll need to succeed

 

Education:

 

Master’s or Bachelor degree in IT, business or similar area

 

Working experience:

 

3+ years of experience of working in the IT business area Experience with solution & business process development and/or IT service management related work

 

Skills and competencies:

 

Strong problem solving & analytical skills Able to work independently and proactively Process knowledge on Manufacturing & Supply Chain processes in general, Lean knowledge is a benefit Experience in supporting any ERP solution for manufacturing, Infor LN experience is preferred Experience in BI reporting, SQL or similar skills is a benefit Programming skills is a benefit Good communication and presentation skills

 

Desired behavior:

 

International mind-set, collaboration within IM team Continuous improvement mindset Driving process productivity actions with reducing end users non value adding work Hands on attitude and capability to listen, understand and support business and IM stakeholders Interested to join?

 

If you are excited about this opportunity, please submit your Resume/CV today for consideration!

 

HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.
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Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, ZEPRO, DEL and WALTCO tail lifts, and the service brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiab’s equipment.  
As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. www.hiabgroup.com