Solution Engineer Lead - GBS IND Chennai, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/Chennai-Tamil-Nadu/Solution-Engineer-Lead---GBS-IND\_25031282) **Job Description:** **Overview:** Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals. We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions. Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide. _* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank._ **Process Overview:** The CSWT team leads the development of the next generation of integrated technology solutions for the company’s consumer and wealth management client-facing channels. Manages the Bank’s award-winning websites and e-Commerce initiatives. Responsible for the technology that drives key client-facing platforms and channels across Retail, Preferred, and GWIM including our Digital, Online, Mobile, Contact Center and Voice, Payments and Commerce, Fraud, Financial Center and Architecture Technologies. The CSWT team is responsible for all Retail, Preferred and Global Wealth & Investment Management (GWIM) business aligned infrastructure and end-to-end production services. This includes direct responsibility for production support, problem and incident management, operational change, as well as service and program delivery. Also supporting vertical functions (Release, Deployment & Environment Management, Application Integration & Engineering, Application Integration & Engineering, Performance & Capacity Management, and Operational Excellence) to deepen concentration stability and innovation. **Job Description** Provide Solutions Engineering as a subject matter expertise for the client's Application Delivery Network (ADN). Specific focus for this engineering position is Application Data Controller (ADC) for the delivery of application load balancing solutions including F5 LTM, F5 GTM and Authoritative DNS serviced. He/she will work with stakeholders on a daily basis to provide design and build activities, manage and resolve incidents. **Responsibilities** Provide L3 support to F5 LTM/GTMs/EMS, DNS and Application Integration Controller (AIC). Provide Solutions Engineering as a subject matter expertise for the client's Application Delivery Network (ADN) End to end support on AIC tool. L3 support for prod and non-prod WLM environment. End to end support on config migration to keep prod and LLEs configuration consistent. Architecture and High Level design guidance for all ecommerce/CBT projects. **Requirements:** **Experience Range:** 10-16 years **Work Timings:** 11:30 -20:30/12:30-21:30 **Job location:** Chennai/Hyderabad **Required Skills** + Load Balancers - F5 LTM/GTMs In depth knowledge of ADC F5 LTM and GTM hardware platforms including engineering design and deployment implementation guidelines. + In depth knowledge on TCP/IP Protocols. + AppviewX **Desired Skills** + Functional understanding of diverse set of networked applications requiring application traffic management solutions, including HTTP, HTTPS, SSH, FTP, DNS, NTP, ANYCAST services, and others. + DMZ Network infrastructure knowledge including topology, security policies, firewalls and the L2/L3 switch and router infrastructure is required. + In depth engineering experience in traffic management solutions, including the design, low level engineering, and delivery of new hardware systems as well as application load balancing solutions for client applications across the pre-provisioned ADC infrastructure. + Rotating On Call support for pages related to Production issues + Incident and Change Management Support + DNS management + Expertise in Shell scripting and Perl scripting. Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.