At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a highly-skilled Solutions Delivery Architect (SDA) to join our Professional Services (PS) team. In this pivotal role, you will be the design authority for customer solutions, focusing on utilising and standardising designs based on Iron Mountain’s internal platforms and established solution patterns. This is an extensively customer-facing position, where you will serve as the trusted technical partner, translating customer requirements into comprehensive, compliant, and deliverable solutions. You will provide technical leadership and ensure the integrity of the solution from requirements validation through final acceptance.

What You'll Do

In this role, you will:

Design and Author Solutions Using Standardised Patterns: Serve as the design authority, leveraging a catalog of standardised solutions built upon Iron Mountain's digitisation, records management, information governance, and content management platforms. You will develop low-level technical designs based on these established standards, ensuring the principle of 'design once, apply many' is followed.

Act as the Trusted Customer Design Partner: Engage extensively with customers as the primary solution design partner. You will communicate our platform features and design capabilities with strong influence , lead the post-sale design journey, and ensure the solution covers all functional, non-functional, security, integration, and performance requirements.

Provide Technical Leadership and Governance: Provide technical leadership to the regional Professional Services team, focusing on data discovery, Artificial Intelligence/Machine Learning (AI/ML)-powered automation, and custom integration. You will assess and authorise any design changes to maintain solution integrity and partner with the Global Enterprise Architecture team to manage non-standard requirements.

What You'll Bring

The ideal candidate will have:

Proven track record of successfully applying, configuring, and deploying standardised digital solutions across multiple client engagements, ensuring adherence to established reference architectures.

Specialist-level knowledge and technical competency in Content/Information Management technologies, including Intelligent Document Processing (IDP), Enterprise Content Management (ECM), Workflow Orchestration, and Business Process Modeling (BPM). This expertise must span application and infrastructure domains.

Strong customer engagement skills to confidentially establish technical credentials and trust, coupled with the ability to influence senior technical communities within a complex, global matrixed organisation.

A Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS)/Information Technology, Business Administration, or a related field, OR equivalent experience. Architecture or Cloud certifications (e.g., AWS Cloud Architect, The Open Group Architecture Framework - TOGAF) are strongly desired.

What We Offer

Location: Hybrid working

Competitive compensation and benefits aligned with the experience.

Flexibility to work across various time zones to support work–life balance.

Opportunities for continuous learning and professional growth, including support for maintaining personal technical enablement and certification.

Travel if and when required (mostly in-region)

Call to Action

If you are a passionate architect ready to lead complex, high-performance solution design within a global professional services team, apply now and help Iron Mountain’s customers achieve their digital transformation vision!