Job Description:

Job Description

Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry’s best service to component manufacturers.  Partnering with our customers, we help to improve their businesses and make them more productive.  We are a leader in delivering software solutions to the construction industry to increase profitability. 

ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

The Software Trainer is responsible for educating Alpine software users how to use the products to do their jobs effectively.  Responsibilities include teaching new designers the basics of the application as well as working with experienced designers to hone their skills and maximize the value that Alpine software provides. The training department plays a key role in enabling Alpine to bring on new business, and the Software Trainer works closely with new customers to get them up to speed on Alpine software so they can run their business efficiently.  Software Trainers are expected to continually improve their own software skills as new features and products are implemented and released.  

Core Responsibilities:

Travel to customers up to 50%Conduct New Designer training classes for existing Alpine customersConduct Continuing Education classes for existing Alpine customersConduct conversion training classes to convert users from competitor software to Alpine software as part of new business onboardingHost webinars to educate the broader Alpine customer base on important software featuresWork with internal software experts to improve personal software skills and learn new features as they are releasedHost internal training sessions to improve skillset of less experienced software support membersSupply training content for Alpine’s digital Learning Management System

Qualifications

At least 5 years of experience in the truss design industryAlpine truss design software experience strongly preferredAbility to travel up to 50%Ability to quickly learn new softwareExperience hosting software training sessionsExperience interacting with customersStrong organizational skillsExcellent verbal and written communication skillsProfessional Presentation skillsProven experience as a highly motivated, results-driven, self-starterStrong computer skills including MS OfficeExperience with Learning Management Systems a plusBi-lingual with Spanish a plusIndustry related software a plusValid driver's license within state of residence and good driving record

Additional Information

ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here for information on how to contact us directly.

Compensation Information:

Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate’s qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $68,000-$87,000 (highly experienced).

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.