Waterloo, Ontario, Canada
14 hours ago
Software Quality Engineer

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Application Operation Services & Quality Engineering (AOSQE) team is an integral part of the Digital Business & Technology Solutions division at Sun Life Financial. Our mission is to provide cutting-edge services and technology that enable our business partners to help clients achieve lifetime financial security. Through close collaboration with various groups and individuals across Sun Life, we deliver products and services that drive business value. We are committed to innovation and continuous improvement, always seeking new ways to enhance our contributions to Sun Life.

Role Overview:

As a Software Quality Engineer within the AOSQE team, you will play a crucial role in ensuring the quality and reliability of our software systems. This position focuses on mainframe application delivery in an Agile environment. Your responsibilities will include providing functional and automated testing services, as well as quality assurance activities throughout the systems development life cycle for complex software development projects.

The ideal candidate will have hands-on Quality Engineering experience, with a strong focus on test automation. You should be proficient in designing and developing tests for both functional and regression purposes, utilizing modern frameworks and tools. While a solid understanding of manual testing principles is beneficial, your primary expertise should be in creating efficient, scalable testing solutions. Familiarity with testing in complex software environments is important. Your technical skills and growing quality engineering knowledge will contribute to maintaining the high standards that Sun Life's technology solutions require.

What will you do:

Design and execute comprehensive mainframe test cases to validate business application logicCollaborate within cross-functional Agile teams to deliver product features, including manual and automated testingChampion and implement automation initiatives and quality engineering practices, optimizing tools and capabilitiesDefine test requirements and ensure optimal test environmentsApply advanced problem-solving skills to complex testing scenariosProvide strategic input on test methodologies and approachesImplement Agile methodologies and DevOps principlesUtilize industry-standard tools including Jira, Confluence, qTest, and ToscaDevelop and maintain high-quality test artifacts and documentationCommunicate quality metrics, progress updates, and project concerns to stakeholdersConduct demonstrations of testing initiatives and outcomes

What you need to succeed:

Minimum 3 years of relevant work experience, including development and/or quality automation experienceRelated university degree or college diploma and evidence of progressive development in Quality EngineeringExperience in testing in the Canadian financial services or insurance industryProven expertise in QE best practices, tools, and methodologies for both back-end and front-end applicationsBasic to intermediate knowledge of mainframe application testing (DB2, TSO, IMS, Batch jobs)Proficiency in test automation frameworks and tools, such as ToscaIn-depth understanding of Agile methodologies and DevOps practicesExperience with test management tools (e.g., qTest) and project management software (e.g., Jira, Confluence)Excellent problem-solving, communication, and organizational skills

What’s in it for you:

We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® Canada.Wellness programs that support the three pillars of your health – mental, physical, and financialThe opportunity to move along a variety of career paths with amazing networking potential.As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

63,000/63 000 - 104,000/104 000

Job Category:

IT - Application Development

Posting End Date:

23/07/2025
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