Why SoftwareOne? Discover the heartbeat of SoftwareOne! Our 7 core values aren't just words – they're the beating heart of our company culture. Join us in a journey that unveils the essence of how we work, connect, and succeed. Watch the video to dive deep into the values shaping our everyday interactions, customer relations, and team spirit. Please note that SoftwareOne does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement (Job-Specific per our global standard) with the agency/recruiter, SoftwareOne will not consider or agree to payment of any referral compensation or recruiter fee. The role What Makes This Opportunity Unique SoftwareOne is a leading global provider of end-to-end software and cloud technology solutions. We empower companies to transform their businesses by helping them manage and optimize their software and cloud investments. We are currently seeking a dedicated and knowledgeable Software Licensing Specialist to join our team… This role involves ensuring compliance with licensing agreements, optimizing software usage, and providing guidance on licensing strategies. Job Responsibilities Provide expert mentorship on all Microsoft purchasing motion. Manage and maintain software licensing agreements ensuring flawless accuracy in pricing, volumetrics as well as compliance with terms and conditions. Support regular audits to ensure proper usage and distribution of software licenses. Collaborate with IT and procurement teams to optimize software licensing costs and usage. Collaborate closely with Account Managers, Solution Specialists, and other cross-functional departments to provide guidance and support on software licensing issues and best practices. Stay up-to-date with changes in software licensing policies and regulations. Assist in the negotiation and renewal of software licensing agreements. Follow the Microsoft T-36 framework throughout the customer's agreement lifecycle, including Quarterly Business Reviews, True-up, anniversary processes, and road mapping. Uncover and develop opportunities within our customer base that align with our GTM strategy Attend internal/external customer calls and co-present with the sales team as a subject matter expert Develop and maintain active customer account plans to improve opportunities and increase gross profit attainment Aid in resolving issues and addressing concerns in collaboration with customers, software vendors, and internal teams. Assist with customer setup and onboarding with SoftwareOne and Vendors as required Functional Skills Proven experience with Microsoft volume licensing agreements. Strong understanding of software licensing models and agreements. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Commercial Awareness-Advanced Provide customers with a beneficial perspective on industry trends and their own business, understanding SoftwareOne's selling framework Process & System Management-Skilled Apply standard methodologies, bringing to bear repeatable and scalable processes and systems throughout the customer lifecycle. Financial Forecasting-Skilled Analyze build of materials against incentive levers to accurately forecast and improve incentive returns Customer Intelligence-Advanced Apply data to gain a better understanding of customers and cultivate stronger relationships, drawing valuable insights to inform organizational strategies. Value-based Selling-Skilled Tailor solutions and sales messages to meet customer needs confidently and credibly Foundational Skills Building Relationships-Advanced Establish relationships characterized by high acceptance, cooperation, and mutual respect Collaborating-Advanced Work together to achieve common goals by sharing ideas and thinking productively and efficiently Problem Solving-Skilled Identify the crux of issues and build workable solutions, making reasoned decisions based on analysis Data Savvy-Skilled Use business-related data to generate solutions, employing statistical or spreadsheeting skills Analytical Reasoning-Skilled Use logic and mathematics to break down information and propose solutions Improves Results-Skilled Improve results by placing a strong emphasis on quality and efficiency, embodying the notion that "how" we do something is as important as "what" we achieve. Customer Excellence-Advanced Consistently exceed expectations by excelling in your field, showing empathy, and demonstrating respect Impact Driven-Skilled Achieve outstanding results with speed, passion, and expertise Communicate with Impact-Advanced Work collaboratively and influence others to gain support and drive best results Adaptability-Advanced Stay relevant by emphasizing your approach, skills, and behaviors, being flexible and accountable in your role Big Picture Focused-Skilled Understand how your role advances SoftwareOne's goals, anticipating opportunities and embracing challenges Transformation Agility-Skilled Apply a growth mindset supported by continuous learning and innovation What we need to see from you Full-time work rights in Australia Location: Perth, Melbourne or Sydney (Ability to commute to our local office twice a week) Minimum 2 years+ enterprise experience with Microsoft volume licensing programs Preferred to have the M365 and or Azure fundamentals certification Job Function Software & Cloud