Sr, Site Reliability Engineer

Provide locations/flexible work by preference: 1. Most preferred - Pittsburgh PA -, Cleveland OH - Strongsville Technology Center OR North Texas Market TX - Dallas Innovation Center - Luna Rd 2. Second preferred - reaming hubs no particular order - Birmingham AL - Birmingham -Brock, Phoenix - Biltmore
Ability to work remote: Hybrid - 3 days in office, 2 remotely

OT: Minimal - possibly on call on weekends if/when needed
Travel: No

Intended length of Assignment: At least a year
Reason for open position: Additional headcount/need

Industry background: Banking/financial is a huge plus

Roles and Responsibilities:
Responsible for scheduling, supporting and ongoing care and feeding of the pre-production environments.
This role is for environment management. The selected candidate will need to support the care and feeding of new environments. L1 support as well as the automation of repeatable functions, monitoring. alerting and scheduling/coordination of change windows and release management.

Key responsibilities: Intermediate knowledge in SCM tools like ServiceNow and Jira. Prioritize workflow, document processes, organize diverse material, and handle multiple competing and changing priorities Conduct Review calls with PNC Infra and Application Team to understand current state Assess current state and identify opportunities for automation and toil reduction Design and implement framework to categorize / prioritize tasks that can be fully automated / Semi automated / avoided Track outstanding defects Create dashboards and alerts required for SRE Metrics compliance analysis Work with SRE leads / Ops leads for creating backlog of Automation user stories and operate in sprint mode *Note* Not looking for specifically a project manager, but anyone who has done environment management or management in general is helpful

Level 3: 4-6 YRS

Must Have Technical Skills: Linux/Windows server admin and maintenance Dynatrace, Glassbox and/or Grafana - most important skill is Dynatrace Experience in supporting multiple concurrent competing work efforts and experience in identifying dependencies and addressing scheduling conflicts Experience with project coordination tools like Jira and MS Project Advanced knowledge on multiple software development lifecycle processes Experience with in-house developed solution and vendor products to provide a stable testing environment for new/enhanced application solutions Oncall experience for addressing troubleshooting tickets Ability to create dashboards and alerts required to provide quick and effective communication to team members and consumers of the environments Advanced knowledge of App Server, Web Server, Database (starting/stopping/log reading and basic scripting skills.

Flex Skills/Nice to Have: Program/project management skills Experience in supporting multiple concurrent competing work efforts Experience in identifying dependencies and addressing scheduling conflicts Experience in project coordination tools like Jira and MS Project Software Engineering with languages like Python, Java or JavaScript Experience with Container Technologies such as Docker, Kubernetes, Openshift

Soft Skills:
Self-motivated, willing to take initiative, capable of simultaneously working on multiple assignments, team-player, able to adapt and apply new technologies when needed.
Solid communication, presentation, analytical and problem-solving skills

Screening Questions:
Are you comfortable facilitating a call that could end up being a large amount of people and presenting to a large group?

Role Differentiator: Exposure to new technology and a part of a group that is working on a large initiative at the bank that has high visibility.

Interview Process:
2 Rounds
1st Round - Behavioral with HM - 30mins
2nd Round - Technical - 2-3 person panel - 1HR

Skills:????? Ability to create dashboards and alerts required to provide quick and effective communication to team members and consumers of the environments?Yes???4 - 6 Years? Advanced knowledge of App Server, Web Server, Database (starting/stopping/log reading and basic scripting skills??Yes???4 - 6 Years? Advanced knowledge on multiple software development lifecycle processes?Yes???4 - 6 Years? Dynatrace, Glassbox and/or Grafana - most important skill is Dynatrace??Yes???4 - 6 Years? Experience in supporting multiple concurrent competing work efforts and experience in identifying dependencies and addressing scheduling conflicts????Yes???4 - 6 Years? Experience with in-house developed solution and vendor products to provide a stable testing environment for new/enhanced application solutions??Yes???4 - 6 Years? experience with project coordination tools like Jira and MS Project?????Yes???4 - 6 Years? Linux/Windows server admin and maintenance??????Yes???4 - 6 Years? Oncall experience for addressing troubleshooting tickets????Yes???4 - 6 Years? Share your resume with ariz.khan@systemone.com. Also connect me at LinkedIn : (16) Ariz J. Khan | LinkedIn
 

Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.