Meet the Team

We are CETO (CRM Engineering & Transformation Office), a team of CRM experts and innovative engineers who support the products and developers for Cisco Security & Collaboration business. We put our people first, we take bold steps together, and we value transparency each step of the way.

Your Impact

As a Senior Salesforce Engineer, you will be part of our Salesforce implementations while giving to the CETO team culture, the platform, and the process to support our Cisco sales and marketing business.

To be successful in this role, you’d be a role model who exemplifies our culture and embraces our product principles.

You will work with:Business analysts to define and understand requirementsDevOps' teams to align deployments. Product Managers that will help you know our customers and partners so you can deliver solutions aligned with their needs and wants. Technical Architects who will guide you craft, develop, and operate with the standard methodologies, patterns the industry has to offer. Key Responsibilities:Design, analysis, evaluation, testing, debugging & implementation of scalable and efficient Salesforce solutions that meet business requirements, considering factors such as performance, security, and maintainability.Design and implement data models, import/export data, and ensure data integrity within Salesforce.Develop custom solutions using Apex, Aura/LWC to build modern user interfaces and experiencesIntegrate Salesforce with other systems using APIs, middleware, or tools like MuleSoft.Investigate and resolve technical issues reported by users, providing timely support and solutions.Implement standard processes for API development, testing, and deployment.Build/Manage Basic CI/CD Pipelines using tools like Copado, Gearset and Flosum. Minimum Qualifications7+ years of IT experience, or a Bachelor’s in Computer Science or IT with 5+ years, or a Master’s in Computer Science or IT with 3+ years, or a PhD in Computer Science or IT with 1+ year of relevant experience.Minimum 4 years of IT experience with strong knowledge of Salesforce platform capabilities, limitations, and standard methodologies.At least 3 years of experience delivering complex Salesforce Sales Cloud projects.Over 2 years of experience integrating Salesforce with systems like MuleSoft or other middleware.3+ years of expertise in advanced Salesforce concepts and frameworks (LWC, Aura, batch jobs, platform events, integration patterns).Preferred QualificationsDemonstrable ability to work closely in multi-functional teams, fostering innovation and knowledge sharing.Good communication skills for engaging business partners, gathering requirements, and communicating technical solutions clearly.Experience with Agile development methodologies and tools such as JIRA for effective project management.Advanced development knowledge, including Salesforce Einstein AI capabilities, implementation patterns, and integration experience with MuleSoft.Holds Salesforce Developer and Advanced Developer certifications; Integration Architect certification preferred.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.