We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III at JP Morgan Chase within the Consumer and Community banking team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

 

Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problemsDemonstrates to write Lambdas with varying degree of complexity and best Python practices.Requires to be very strong in Terraform and provisioning AWS services and infra in AWS thru code.Possesses knowledge on AWS Services and front end UI development with React JSCreates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systemsProduces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code developmentGathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systemsProactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architectureContributes to software engineering communities of practice and events that explore new and emerging technologiesAdds to team culture of diversity, opportunity, inclusion, and respect

 

 

Required qualifications, capabilities, and skills

 

Formal training or certification in software engineering concepts and 3+ years applied experienceHands-on practical experience in with Amazon Connect, including designing and implementing contact flows and knowledge of AWS Lambda and its integration with Amazon Connect.Proficient in coding in one or more languagesExperience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages.Familiarity with other AWS services such as S3, DynamoDB, CloudWatch, and Kinesis Data Stream.Experience with contact center technologies and best practices.Proficiency in programming languages such as Python, JavaScript, or Java.CI/CD leveraging Spinnaker.Overall knowledge of the Software Development Life CycleSolid understanding of agile methodologies such as CI/CD, Application Resiliency, and SecurityDemonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

 

 

Preferred qualifications, capabilities, and skills

 

AWS Certified Solutions Architect or AWS Certified Developer certification.Experience with other CCaaS platforms and tools.Knowledge of VoIP, and telephony integrations.