Organizational Knowledge Graph and Personalization team revolutionizes how knowledge lives, breathes, and connects within agentic ecosystems across M365. Our mission is to create dynamic, intelligent knowledge graphs that not only answer “who knows what,” but also unlocks contextual expertise, real-time relevance, and human-centric discovery. By harnessing adaptive knowledge provenance, evolving skill signals, and cross-platform federated insight, we power smarter recommendations, personalized learning, and instant access to the right minds at the right moment. We’re building the connective tissue that turns information into intuition and passive data into proactive collaboration. As a **Software Engineer II** on our team, you'll help architect and implement scalable systems that transform fragmented data into living, breathing knowledge graphs capable of detecting, contextualizing, and surfacing “who knows what”. You’ll also play a key role in applying large language models (LLMs) to extract, infer, and enrich expertise signals across M365 data surfaces. This isn’t just software engineering, it’s platform-level innovation at the intersection of graph intelligence and generative AI. You’re not only writing clean code you’re helping define how digital agents learn, contextualize, and connect human expertise across enterprise workflows. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** + Works with appropriate stakeholders to determine user requirements for a set of features. + Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight. + Creates and implements code for a product, service, or feature, reusing code as applicable. + Contributes to efforts to break down larger work items into smaller work items and provides estimation. + Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems. + Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. **Qualifications** **Required Qualifications:** + Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR equivalent experience. + 2+ years of experience in owning/delivering key features of a software product. **Other Requirements:** Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: + **Microsoft Cloud Background Check** : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. **Preferred Qualifications:** + Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR equivalent experience. Software Engineering IC3 - The typical base pay range for this role across Canada is CAD $85,000 - CAD $166,800 per year. Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Microsoft will accept applications for the role until August 14, 2025. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .