**Overview** We are the Microsoft 365 Customer Experience team within the Growth + Experience division at Microsoft. Our mission: To empower customers with timely, targeted, and actionable information and insights on upcoming new values and issues impacting their productivity. We span the whole customer spectrum, from Enterprise IT Admins to the EDU and Small Business, through to the end user. Microsoft 365 truly is an unbeatable solution to help customers realize their potential. We are a central player in partnership with other teams in the E&D Experiences and Growth organization in providing customer communication solutions that enable our enterprise customers to be “in the know” when it comes to the good - the latest features, as well as the issues that may affect their ability to get their work done effectively and efficiently. We work closely with the Amplify team on the Office Enterprise Admin Center and create the Message Center and Service Health Dashboard. Our features are used every day by Enterprise IT Admins across the world. Our Strategic Pillars: Our Change Management ecosystem is quickly growing with the aim of building customer trust in Microsoft’s ability to bring them new value with no business disruption. Our vision is to transform E&D into a Predictable Engineering organization that provides every customer with the information they need to know when our major features and changes will land on their tenant, empowering them to act and prepare. Our Service Health Communications solution provides the one-stop-shop for data and insights on the service issues and outages affecting their users. We provide a Timely, Targeted and Actionable Issue and Advisory landscape that enables IT Admins to communicate effectively to their users and act to mitigate Tenant impact. We are a startup like, fast paced, highly collaborative team with a near-100% Workgroup Health Index rating that just likes to get stuff done. We work on interesting projects, grow, learn, and have fun doing it. Smart people who care deeply about creating a fun and supportive workplace. Best of all, your work will impact billions of people, and you can be proud to see customers benefit from the work you do. We are looking for **Software Engineers** passionate about engineering performant and scalable services to join us in this highly visible, impactful, and challenging mission. We operate in a Combined Engineering model and our engineers are responsible for design, coding, validation, monitoring, business metrics and operation of the service. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** + In this role you will work with peers and across disciplines, in close partnership with Program Management and Design, to create, implement, and roll-out features in a full-stack development model, which we build using the latest tech: React, Azure, AzureSQL, DocumentDB, COSMOSDB, ADO, Git, and the core web dev stack - C#, JavaScript and Typescript, HTML/CSS, etc.  Our code ties into engineering systems across Microsoft. + We are looking for a developer who is passionate about working in services and experiences.    + A solid passion for learning and able to work in fast pace agile delivery environment while maintaining high code quality.   + You should have experience working across the entire service engineering lifecycle from inception through successful release to customers and will have the opportunity to work closely with various engineering teams across Microsoft to help shape the future of how we release Office to millions of customers on multiple platforms. **Qualifications** **Required Qualifications:** + Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR equivalent experience. **Preferred Qualifications:** + Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python  + OR equivalent experience.  + OR related technical discipline with 2+ years of hands-on development experience with Web Application Frameworks - AngularJS, React, or equivalent, writing in C#, Javascript, TypeScript, AzureSQL/NoSQL DBs + OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR equivalent experience. + Customer obsession is a must. + Solid experience, ability, and willingness to work collaboratively and independently with others on the implementation of large, distributed systems. + Proven ability to design and develop loosely coupled, componentized, and unit-tested software. + Demonstrated software validation and automated monitoring skills. + Knowledge of telemetry systems is a plus. + DevOps experience, supporting on call and maintaining production systems + Demonstrated success in executing against a software development schedule \#G+E, #DPG Software Engineering IC2 - The typical base pay range for this role across the U.S. is USD $84,200 - $165,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $109,000 - $180,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)