Software Engineer – Incident Management Systems Overview: We are enhancing our incident management platform by integrating context from multiple internal and external systems, including telemetry, infrastructure, change management, collaboration tools (chat/video), documentation, knowledge bases, and inventory management. Role Focus: This is a software development role—not DevOps or SRE. You will design and build new features for existing systems, collaborate with technical leadership, and progressively take ownership of deliverables. Independent work capability is essential. Key Responsibilities + Develop new features within the incident management ecosystem. + Integrate data from telemetry, observability, and infrastructure systems. + Collaborate in an Agile environment with iterative delivery and short feedback loops. + Apply test-driven development and microservices best practices. Required Skills + Top Skills: Golang, API development, CI/CD, Observability, Telemetry + Programming: Go (Golang), API development. + CI/CD: GitLab, ArgoCD. + Infrastructure: Kubernetes, Terraform. + Observability & Telemetry: OpenTelemetry, Prometheus, Jaeger. + Workflow Orchestration: Temporal, Cadence, AWS Simple Workflow Service. + Strong understanding of microservices, APIs, and data-driven applications. Preferred Skills + Database experience. + Agile methodologies, feature flags, and customer feedback-driven development. Expectations + Week 1: Review codebase and documentation; make minor changes. + Weeks 2–4: Collaborate with team members; gradually take ownership of deliverables. + Month 1: Independently complete well-defined tasks on existing projects. Experience Level: Expert Additional Notes: Observability experience is highly valued. Infrastructure skills alone are not sufficient—emphasis is on software engineering. Job Type & Location This is a Contract position based out of Santa Clara, CA. Pay and Benefits The pay range for this position is $75.00 - $90.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jan 1, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.