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Job Description

AI/ML Engineer – Cloud Operations.

 Who You'll Work With

We are the Cloud Operations team within Cisco IT, driving the development and management of Infrastructure capabilities that support Cisco’s Engineering and business functions worldwide. Our mission is to build scalable, efficient, and cutting-edge infrastructure powering the next generation of AI solutions. By using automation, advanced hardware, and AI-optimized frameworks, we ensure seamless integration, reliable performance, and future-ready services through continuous innovation and emerging technologies. The team culture is dynamic and collaborative, where creative problem-solving, exploring new ideas, and pushing boundaries are celebrated.

 

Who You Are

You are an innovative and skilled AI Engineer to join our Cloud Operations team. This role involves applying artificial intelligence and machine learning techniques to optimize cloud infrastructure, automate routine operations, enhance performance monitoring, and improve system resilience. The ideal candidate has experience in cloud platforms (AWS, Azure, or GCP, OpenStack and VMWare), DevOps practices, and AI/ML development. An excellent collaborator who can partner, lead, guide, and communicate advanced technical concepts. A hardworking and passionate engineer comfortable working in high-pressure, large-scale enterprise environments.

 

What will you do

Design and implement AI Agents to optimize cloud resource allocation, auto-scaling, and performance tuning. Develop predictive models for failure detection, incident management, and system health monitoring. Automate operational workflows using machine learning and intelligent scripting. Integrate AI-driven insights with existing cloud monitoring tools. Collaborate with DevOps and SRE teams to deploy, monitor, and improve ML models in production environments. Conduct anomaly detection for security, cost optimization, and performance analytics. Continuously evaluate emerging AI technologies and tools for operational improvements. Maintain documentation and best practices for AI/ML integration in cloud systems.  

Our Minimum Requirements include:

Bachelor's or equivalent experience or Master’s degree in Computer Science, Data Science, or related technical field. Proven ability building and deploying ML models, with at least 2 years focused on infrastructure or cloud operations. Solid knowledge of hybrid cloud technologies (AWS, GCP, OpenStack, Kubernetes). Experience with Python, Jupyter, and ML libraries such as PyTorch, TensorFlow, or scikit-learn. Familiarity with cloud-native monitoring, logging, and automation tools (e.g., Terraform, Ansible, Prometheus, Splunk, AppDynamics). Comfortable working with streaming data, APIs, and telemetry systems. Strong communication and multi-functional collaboration skills. Experience with Agile and DevOps operating models, including project tracking tools (e.g., Jira), Git (any Version Control systems), and CI/CD systems (e.g., GitLab, GitHub Actions, Jenkins). Proficient in general-purpose programming languages (Python, GoLang, Bash and/or C/C++) and development platforms and technologies.  

Preferred Qualifications

Deep understanding of operating systems and experience with Cisco technologies (UCS, Nexus, Thousand Eyes) Established record of leading technical initiatives, delivering results, and a commitment to fostering a supportive work environment. Hard-working, dedicated to providing quality support for your customers  

Why Cisco

#WeAre Cisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We adopt digital and help our customers implement change in their digital businesses. Some may think we're "old" (39 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do - you can't put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it).

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA). We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!