Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Leads projects of all levels of complexity and collects and analyzes data from business units regarding potential new processes, procedures, and systems. Determines performance gaps and recommends training solutions. Designs and develops training using a variety of modalities such as e-learning activities, webinars, and instructor-led training. Leads curriculum management and audits existing content on an ongoing basis to ensure courses are current, effective, and meet business needs. Maintains the MST training environment keeping content up-to-date with upgrades and changes within the production system. Works directly with IS analyst to ensure content is accurate and current within all training environments.

Job DutiesDesigns centralized software orientation training for all levels of personnel using the electronic health record. Uses clinical, financial, and clerical applications. Manages the complex electronic medical records software to create a comprehensive computer training environment. Participates in analysis, design, development, implementation, and evaluation of software education programs for all levels and roles of personnel. Takes ownership of assigned projects and manages the development process from beginning to end. Utilizes the elements of formal project management and the ADDIE design model to develop, implement, and evaluate educational programs. Builds training scenarios for use by the network and trainers. Evaluates, plans, and executes thorough complete test scenarios of workflows using standard tools, software, and protocols. Creates design documents showing the performance objectives, suggested sequence, and presentation of course content, timeframes, and customer touchpoints. Secures buy-in and approval from training sponsors. Develops thorough and realistic work plans and estimates required resources and time frames for each project. Provides technical guidance and leadership to the system trainers in the areas of design, development, and process workflow. Ensures the instructional integrity of course development projects through systematic design and clear writing of scripts, narratives, and storyboards. Utilizes individual learner feedback to improve teaching techniques and content design and delivery.
Minimum QualificationsBachelor’s Degree in instructional design, computer science, education, or nursing or Master’s Degree Must obtain masters degree within a designated timeframe as established with HR and management. Time frame not to exceed 5 years. 7 years of experience in learning needs assessment, curriculum design, or delivery or experience teaching/working in a healthcare setting. Ability to work effectively in a demanding and rapidly changing environment. Excellent analytical skills. Knowledge of the instructional design life cycle and application of formal development practices to training projects. EPIC - EPIC Certification - State of Pennsylvania Upon Hire
Preferred Qualifications Completes 6 weeks credentialed training program and demonstrates application proficiency and execution prior to receiving authorization to teach Epic curriculum. Completes EPIC certification in areas of responsibility within 1 year of start date (if multiple certifications are required a time frame will be established upon hire).
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

3900 Sierra Circle

Primary Location:

Center for Healthcare Education

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

Monday-Friday; 7:30a-4:00p

Department:

1004-13035 COH-Leap Training/Support