In Translation Services, we don't let language get in the way of enabling anyone in the world to interact with Amazon products in their language of choice. In order to achieve that vision, we provide hands-off-the-wheel translation apis and delivery mechanisms to content systems and tech teams that enable them to consistently localize their content at the speed, quality, and cost required by their business.

Key job responsibilities
As an experienced Software Development Manager, you will help drive the global expansion of applications and services by building highly scalable distributed systems responsible for delivering billions of translations per day with low latency and high availability. You drive engineering excellence best practices and ensure your systems are resilient to peak events with no impact to customer experience. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions. Ambiguity and creativity are both expected and the norm. As a tech leader, you partner with your engineers and leadership to define a vision and tenets that drive your team's decisions and enable Amazon to deliver exponential growth in translated content delivery while minimizing cost.

A day in the life
Our primary focus is to ensure our delivery systems are providing a great experience for our customers - anyone that interacts with Amazon products. Our internal customers are tech teams that require low latency / high availability content delivery mechanisms for their applications, and program / business teams that leverage the systems built by tech teams. The billions of data points we collect per day are used to drive KPIs around translation coverage and quality that are used to drive business decisions for our org and the business teams that use our services.

About the team
You will be leading a group of top tier engineers that have deep domain knowledge about supporting tier 1 services at Amazon. You will lead efforts for getting the team ready for supporting peak events and represent them during org-wide readiness meetings. You will interact daily with other tech teams within Translation Services to collaborate on mid and long range planning efforts.