Infrastructure Foundational Services (IFS) is a software organization within AWS under EC2 Infrastructure Services organization, that builds and maintains services that provision physical hardware, orchestrates host and rack management activities, tracks health of racks, enables automated RamDisk management, and vends data related to all physical and Hailstone hosts, rack devices (such as Top of Rack/TOR and Powershelves), rack locations, and the logical status for each device. Our customers use these services across all of AWS's data centers, local zones, transit centers, corporate locations, and fulfillment centers. We enable our customers to manage, test, and update these devices by building critical control systems.

Key job responsibilities
Team Leadership & People Management

* Lead and mentor a two-pizza team of 8-12 Software Development Engineers focused on infrastructure provisioning and lifecycle.
* Conduct regular 1:1s, provide continuous feedback, and drive career development for all team members
* Recruit, hire, and onboard top engineering talent to scale the team in alignment with organizational goals
* Foster an inclusive team culture that promotes innovation, collaboration, and operational excellence
* Manage performance reviews, compensation planning, and promotion processes

Technical Strategy & Execution

* Own the technical roadmap and delivery of AWS and EC2 provisioning systems for compute infrastructure.
* Drive architectural decisions for scalable, reliable provisioning workflows that support Amazon's rapidly growing prod/corp/FC fleet
* Partner with hardware engineering, data center operations, and EC2 service teams to ensure seamless server-to-host transitions
* Lead incident response and operational excellence initiatives, driving down provisioning failures and improving time-to-production metrics
* Establish and monitor key performance indicators (KPIs) including provisioning yield, time-to-sellable, and fleet availability

Cross-Functional Collaboration

* Collaborate with senior leadership and peer SDMs to align team priorities with broader AWS organizational objectives
* Work closely with Principal Engineers and Senior SDEs to define technical standards and best practices
* Partner with Program Management, Product, and Operations teams to deliver on committed timelines and capacity goals
* Represent the team in organizational planning, resource allocation discussions, and technical reviews

Operational Excellence & Innovation

* Drive continuous improvement in software development practices, including CI/CD pipelines, testing frameworks, and deployment automation
* Champion operational metrics and mechanisms to improve system reliability, reduce toil, and accelerate delivery
* Balance short-term delivery commitments with long-term technical debt reduction and system modernization
* Promote a culture of experimentation and learning, encouraging the team to adopt new technologies and methodologies

Business Impact & Communication

* Translate business requirements into technical execution plans with clear milestones and success criteria
* Communicate team progress, risks, and achievements to senior leadership through written narratives and business reviews
* Contribute to organizational strategy discussions, providing insights on technical capabilities and constraints
* Manage stakeholder expectations and build trust through consistent delivery and transparent communication