AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you passionate about building and leading high-performing engineering teams in the dynamic world of video streaming and ad insertion technology? If so, we'd love to share an exciting opportunity with our team!

AWS Elemental MediaTailor is seeking an experienced Software Development Manager to lead a team of engineers developing our industry-leading server-side ad insertion and reporting service. As streaming continues to revolutionize how the world consumes content, you'll play a crucial role in shaping the future of our technology solutions as they intersect with new domains like generative AI for analyzing video and ad insertion opportunities.

Key job responsibilities
• Lead and mentor a team of 8-10 software engineers, providing regular feedback, career guidance, and technical direction to accelerate their professional growth.
• Drive technical excellence by establishing engineering best practices, architectural standards, and code review processes that ensure MediaTailor's scalability and reliability.
• Partner with product management to define MediaTailor's technical strategy, prioritize features, and create roadmaps that align with customer needs and business goals.
• Manage team resources effectively, lead sprint planning sessions, and oversee delivery of complex technical projects while removing obstacles to execution.
• Build and maintain strong relationships with key stakeholders across AWS, including product, operations, and dependent service teams to ensure seamless integration.
• Drive hiring initiatives by defining role requirements, conducting interviews, and making data-driven hiring decisions while fostering an inclusive team culture.
• Ensure operational excellence by establishing meaningful metrics, implementing robust monitoring systems, and driving continuous improvement processes.
• Balance tactical execution of immediate customer needs with strategic long-term technical investments that position MediaTailor for future growth and innovation.

A day in the life
Your day begins reviewing operational metrics and overnight issues. Mornings include collaborating with product management on feature priorities and technical specifications for new advertising capabilities. You lead team standups, unblocking issues and ensuring alignment on deliverables. Afternoons involve technical design reviews, providing architectural guidance, and conducting 1:1s with engineers to support their growth. You coordinate with other AWS teams on service integrations, review hiring candidates, and balance tactical customer escalations with strategic initiatives. You conclude by meeting with peer SDMs to discuss cross-team initiatives and scaling strategies.

About the team
AWS Elemental MediaTailor is a scalable ad insertion and channel assembly service that enables video providers to deliver personalized viewing experiences and monetize content. Our team builds innovative solutions for targeted advertising and content delivery at global scale. We operate in a fast-paced environment where engineers solve complex technical challenges in video processing, ad decisioning, and high-throughput systems. We're passionate about creating reliable, efficient services that help customers maximize their content value while delivering seamless viewing experiences to audiences worldwide.